Workday Integrations Consultant - AMS (Application Managed Services)

The AMS Consultant is an experienced professional in Workday post‑production support, who is dynamic, fast‑paced, and familiar with the Application Managed Services (AMS) consulting practice. As a Workday Integrations AMS Consultant, they bring strong technical expertise, the ability to maintain business context, and a roll‑up‑your‑sleeves work ethic to a team with a positive, can‑do attitude, a collaborative culture, and a passion for helping clients succeed.

Key Responsibilities:

• Provide post‑production application‑managed support for Workday integrations across multiple client environments.
• Solve complex inter‑system issues leveraging SaaS, SOA, and web services expertise.
• Enable clients to maximize their investment in Workday by optimizing integration operations, enhancing existing integrations, and deploying new integrations to meet evolving business needs.
• Execute day‑to‑day AMS activities for Workday integrations, including incident resolution, monitoring, troubleshooting, minor enhancements, and break/fix support.
• Support a variety of client contract models, including staff augmentation, ad‑hoc support, and project‑based delivery.
• Track issues and risks, communicate status effectively, and escalate concerns to service or project management as appropriate.
• Provide subject matter expertise on Workday integration best practices and patterns.
• Evaluate, communicate, and coordinate the technical impacts of integration design and configuration decisions.
• Facilitate knowledge transfer and educate clients on developing, operating, and supporting integrations to and from a SaaS platform.
• Develop deep expertise in Workday integration technologies while building broader knowledge of core Workday functionality and related modules, including Financials, HCM, Payroll, Benefits, and Talent.
• Work directly with business and IT stakeholders to gather requirements, evaluate design alternatives, and configure, test, and deploy integration solutions.
• Mentor junior consultants and actively share knowledge to help grow the AMS practice.
• Perform additional duties as assigned by the manager.

Requirements:

• Bachelor’s degree or equivalent professional experience.
• Ideally 2–5 years of Workday consulting experience in a technical or techno‑functional role.
• Hands‑on experience supporting Workday integrations in a post‑go‑live or AMS environment.
• Demonstrated proficiency with integration technologies, including REST, JSON, SOAP, HTTP/S, SSL, PGP, SAML, and Workday integration tools.
• Experience with SaaS‑based integration architectures and monitoring/support models.
• Strong communication and presentation skills, with the ability to effectively manage client expectations.
• Strong attention to detail, organization, and analytical problem‑solving skills.
• Advanced Excel skills.
• Ability to effectively manage multiple clients and operate in a dynamic, growing, ecosystem with minimal supervision.
• Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.

About Us

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. As one of the world’s leading professional services companies, we help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast changing world. Together, we’re improving everyday life. Founded in 1994 as a technology development arm of The Dun & Bradstreet Corporation, we were spun off as an independent company in 1996, and have worked closely with large organizations to help them build stronger businesses ever since. Today, Cognizant engineers modern businesses to improve everyday life, helping some of the world’s most established companies remain the most loved brands. In today’s fast-changing technology landscape, we work with our clients to advance every aspect of how they serve their customers: digitizing their products, services and customer experiences; automating their business processes; and modernizing their technology infrastructures.

Cognizant’s Workday practice was formed in 2020 through the acquisition of Collaborative Solutions, a leading global finance and HR transformation consultancy. Our 1,700+ experts provide full lifecycle services—advisory, deployment, and post-production—using our proven, proprietary tools.

With headquarters in the US and a rapidly expanding footprint that extends from India and China to Europe, North America, South America and the Middle East, we’re committed to building digital talent all around the globe so everyone can benefit from the full spectrum of human ingenuity. We collaborate locally with clients, in person and in their local languages.

We believe that the opportunity presented by technology has never been greater, and because of that opportunity, Cognizant will continue to work with clients to modernize their businesses, making everyday life even better for them, their customers and the communities they serve.

Our Commitment to Inclusion:

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.​

Accommodations:

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

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