Workers Compensation Adjuster

Job Posting End Date:

Department:

FINANCE

Compensation Grade:

A11

Compensation Range & Starting Salary:

Pay Range: $60,174.40 - $93,766.40
Starting pay: Depending on Qualifications.
This position is open until filled. Applications will be reviewed weekly and the posting will close when a qualified candidate has been selected.

Job Exempt (If No, Position is eligible for overtime):

Yes

Scheduled Weekly Hours:

40

About Us:

Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and Preferred Qualifications:

Come join the City of Virginia Beach recognized by Forbes as one of America's Best-In-State Employers!

The Finance department, responsible for protecting the City's resources in a high-quality, cost effective and innovative environment, is seeking a Worker's Compensation Adjuster for their Risk Management division.

We are looking for a dynamic and experienced individual to perform complex responsibilities that include, but are not limited to:

• Review all reports of occupational injuries and illnesses for accuracy and completeness.
• Request necessary investigative reports and interview City employees to obtain information required to determine the City's liability under the Worker's Compensation Act.
• Audit all medical and prescription bills for accuracy and appropriateness and authorize all benefit payments.
• Conduct training with operational departments on claims processes as needed.
• Attend monthly department meetings with larger departments to review current claims status.
• Maintain current and accurate claims files.
• Submit reports and documents to the Industrial Commission of Virginia in accordance with the Worker's Compensation Act.
• Perform other job duties requiring skills, knowledge, and physical requirements as demanded by those duties described or less.

The ideal candidate for this position will possess the knowledge and experience handling Workers' Compensation claims in Virginia and experience working with a third party administrator and attorney's.

Additional preferences are experience using investigative techniques for interviewing employees, experience working in Public Sector Risk Management for a self-insured entity, as well as a Bachelor's degree from an accredited college or university

Position is Hybrid eligible with 3 days in office and 2 days Work from Home.

Additional requirements:
• DMV Transcript: Yes/No
• CDL: Yes/No
• Drug & Alcohol Clearinghouse: Yes/No
• CPS Check: Yes/No
• Physical: Yes/No
• Respirator: Yes/No
• Psychological Screening: Yes/No
• Polygraph: Yes/No

Minimum Requirements:

Minimum Qualifications: Requires any combination of education (above the high school level) and/or experience equivalent to five (5) years in fields utilizing the required knowledge, skills, and abilities, and associated with such positions as claims adjuster handling worker’s compensation claims for an insurance company, claims service company, or self-insurer.

Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Skills:

Worker's Compensation

Working Conditions:

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.

The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position. https://workingcondition-summary-prod.s3.amazonaws.com/P3414.pdf

Official Job Descriptions:

To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.

Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.

City of Virginia Beach Career Fair

Join the Annual Career Fair at the Virginia Beach Convention Center on October 6, 2026, from 12 PM to 6 PM. This is a fantastic opportunity to connect directly with department contacts and learn more about the services they provide, along with current and future job openings. To pre-register, please click here.

City of Virginia Beach

Virtual Q&A:
Have questions about current job opportunities, the hiring process or benefits with the City of Virginia Beach? Join our virtual Q&A every Thursday from 11:00AM – 1:00PM. Ask questions, get answers, and take the next step in your career. To register click here.

The City of Virginia Beach boasts a diverse workforce of around 7,500 employees dedicated to delivering outstanding government services. Our team is guided by core values of quality customer service, teamwork, leadership and learning, integrity, commitment, and inclusion and diversity. Find your Best Job Yet and apply today to become part of a team where your skills and values make a significant impact.