Salary Range:
$65,000.00 To $90,000.00 Annually
Workers Compensation Claims Adjuster
Florida League of Cities | Orlando, FL
Join a Mission-Driven Organization with Outstanding Benefits and Work-Life Balance
The Florida League of Cities is seeking an experienced
Workers’ Compensation Claims Adjuster
to join our team. This role offers the opportunity to manage complex workers’ compensation claims while working in a collaborative environment that values professional growth, employee well-being, and work-life balance.
Hybrid Work Schedule:
After successful completion of six (6) months of employment, employees are eligible for a
hybrid work arrangement
, working
three days in the office and two days remotely.
Why Join the Florida League of Cities?
We offer a highly competitive benefits package designed to support you both professionally and personally:
Hybrid work schedule
after 6 months of employment (3 days in office, 2 days remote)
35-hour work week
with business hours Monday–Friday, 9:00 a.m. – 5:00 p.m.
Variable work schedule
after three months of employment.
14 paid holidays
, including:
Your birthday
A floating holiday for a religious or cultural observance
Generous
Personal Time (PT) Accrual Program
Paid Parental Leave
– Up to 6 weeks for birth, adoption, or foster placement
Major Medical Leave
Comprehensive
Health Insurance
with employer contributions toward employee and dependent coverage
100% Employer-Paid Dental Insurance
for employees
Employer-Paid Life Insurance
equal to annual salary
Long-Term Disability Coverage
Defined Benefit Pension Plan
and a
457(b) Retirement Plan
with employer match after one year of employment
Tuition Reimbursement
up to:
$2,800 annually for undergraduate studies
$5,600 annually for graduate studies
Flexible Spending Accounts (Medical and Dependent Care)
Employee Assistance Program (EAP) available on your first day of employment
Business travel reimbursement, including mileage, tolls, parking, and related expenses
Paid civic leave for jury duty, voting, community volunteering, and other qualifying civic responsibilities
Position Summary
The Workers’ Compensation Claims Adjuster investigates, evaluates, negotiates, and resolves workers’ compensation lost-time claims. This position serves as a key resource for members, providers, injured workers, attorneys, and other stakeholders while ensuring claims are managed effectively and in compliance with Florida law.
Essential Responsibilities
Determine coverage and compensability of workers’ compensation claims.
Review and establish claim files upon receipt of First Notice of Injury.
Conduct thorough investigations by obtaining information from claimants, employers, witnesses, medical providers, attorneys, and other relevant parties.
Obtain recorded statements when necessary.
Evaluate claims and make sound decisions regarding reserves, compensability, and settlement opportunities.
Negotiate settlements through telephone and written communications.
Resolve claims within established settlement authority.
Maintain accurate and complete claim documentation.
Manage diaries and follow-up activities to ensure timely claim handling.
Pursue subrogation, SDF recoveries, and other recovery opportunities.
Participate in training and continuing education to maintain industry knowledge and compliance.
Maintain confidentiality and professionalism in all aspects of claim handling.
Perform other related duties as assigned with occasional travel as required.
Qualifications
Knowledge, Skills, and Abilities
Strong knowledge of Florida Workers’ Compensation laws and regulations.
Ability to investigate, evaluate, negotiate, and resolve claims effectively.
Strong analytical and decision-making skills.
Ability to interpret insurance policies, legal documents, and medical records.
Excellent verbal and written communication skills.
Ability to build professional relationships with members, injured workers, attorneys, medical providers, and colleagues.
Strong organizational skills with the ability to manage multiple priorities.
Education and Experience
Bachelor’s degree in Insurance, Business Administration, or a related field preferred;
or
High school diploma/GED with three to five years of Workers’ Compensation claims handling experience.
Current and valid
Florida Workers’ Compensation Claims Adjuster License
required.
Equal Opportunity Employer
The Florida League of Cities is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Please Note:
This is a tobacco-free workplace. Applicants who use tobacco products are not eligible for employment.