Workforce Enrollment Specialist

The University of Maine at Presque Isle (UMPI) is seeking a Workforce Enrollment Specialist to join a team providing proactive support to prospective learners, working adults, and regional employer partners.

Serving as the primary point of contact for non-degree, certificate, and degree pathways, the Specialist guides students seamlessly through the admissions and enrollment process. This role collaborates closely with UMPI Admissions, Professional Academic Advisors, YourPace Student Success Coaches, Student Records, Student Financial Services, and Student Support Services to ensure a supported, high-quality learner transition.

This position requires a student-focused, tech-literate professional with outstanding communication skills, high attention to detail, and an engaging demeanor. The successful candidate leverages strong organizational skills, diplomacy, and initiative to anticipate applicant needs and support prospective learners throughout their application journey.

The work schedule and location for this position is fully remote with standard working hours of 8:00 AM – 4:30 PM EST (schedule flexibility may occur during peak admissions cycles). Training and institutional events may require occasional travel to the UMPI campus.

For a complete list of responsibilities and qualifications, please review the full job description.

The salary for this full-time position is $45,300.32. The University will take into consideration the salary of current UMS employees for transfer/promotion, depending on skills and experience. The University of Maine System offers a comprehensive benefits package including medical, dental, and vision insurance, retirement plans, paid time off, tuition benefits for employees and eligible dependents, professional development opportunities, and wellness programs.

Required Qualifications

• Bachelor’s degree preferred; candidates with an associate's degree combined with related experience in admissions, tutoring, counseling, customer service, or sales will be considered.
• Knowledge and Skills:
  • Strong listening, written, and verbal communication skills. Ability to relate to a diverse pool of prospective students with tact, diplomacy, and discretion.
  • Outgoing, positive manner with the ability to connect with, motivate, and inspire people.
  • Basic computer skills including proficiency in MS Word, Excel, and Gmail. Proven experience working in multiple platforms simultaneously and utilizing communication technology (e.g., Zoom).
  • Excellent organizational skills, high attention to detail to ensure accuracy, and the ability to manage multiple projects at once.
  • Aptitude for anticipating applicant needs. Perseverance and ability to look at all details and resources available in order to support students through the application process.
  • Flexibility to work both independently and as part of a team. Willingness to advocate for your own training needs in order to meet all requirements of the position within the timeline outlined during onboarding.

Preferred Qualifications

• Related sales or marketing experience preferred.
• Related admissions and recruitment experience preferred.

Technology Requirements for Remote Work

• Proof of a stable, reliable internet connection of not less than 25 Mbps is required. Hotspots are not acceptable for this position.
• A dedicated workspace that is free from distractions, allows for private phone and Zoom conversations with students, and maintains respect for confidentiality according to policy and FERPA regulations. This space must accommodate a full workstation that includes 2 monitors, docking stations, and other necessary equipment.
• Annual completion of a Remote Work Agreement Form.

How to Apply

Materials must be submitted via “Apply Now" below or visit the UMPI Careers Page.

For an application to be considered complete, applicants must create an applicant profile and submit all of the following:

• Cover letter
• Resume

Important Information About the Recruitment Process

• Applications will be reviewed on an ongoing basis. For full consideration, applications must be received by 5:00p.m. (EST) on October 16, 2026. Applications received after this date may be considered at the discretion of the University.
• Finalist candidates will be asked to provide a list of professional references.
• A background check will be conducted for the selected candidate.
• Please note: The University is unable to consider applicants who require visa sponsorship.

About the University

For more than a century, the University of Maine at Presque Isle (UMPI) has helped students build successful professional careers. UMPI offers life-changing opportunities in a caring, small-university environment for 3,000 traditional and non-traditional students from Maine, across the United States, and around the world.

To learn more, visit the University of Maine at Presque Isle website.

Situated on 150 acres amidst the rolling hills and potato fields of northern Maine, UMPI strives to be the region’s premier learning institution while helping to stimulate cultural and economic development throughout Aroostook County and the State of Maine. Serving as an educational and cultural center for the area, university facilities host lectures, academic programs, concerts, dance performances, art exhibits, and plays that benefit the entire region. You can also explore community resources and regional attractions by reading more about what Aroostook County has to offer.

Equal Opportunity Statement- The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request.

Clery Act- The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires Title IV institutions such as the University to prepare, publish, and distribute an Annual Security Report (ASR) and provide notice of its availability to all prospective employees. The report includes crime statistics for the past three calendar years and disclosures regarding current campus security policies.