Workforce Transformation Lead

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl Consult is the fast-growing technology advisory and consulting business within Kyndryl, dedicated to helping global enterprises modernize mission-critical systems and rethink how technology empowers their people. We partner with the world's leading organizations to design, build, and accelerate their digital futures.

As our Workforce Transformation Lead, you will spearhead the growth of our workforce transformation advisory practice. You will partner with business, technology, and HR executives to solve one of the most critical challenges facing enterprises today: understanding how artificial intelligence, automation, and new operating models reshape work, roles, skills, and organizational capacity. Moving well beyond high-level theory, you will guide clients toward pragmatic workforce decisions, actionable roadmaps, and measurable business outcomes.

In this role, you will operate across the complete engagement lifecycle, working seamlessly in both pre-deal and post-deal client environments. You will lead multidisciplinary teams to originate and shape high-value opportunities, architect custom workforce solutions, and oversee client delivery through full implementation.

Your Future at Kyndryl

Areas of Responsibility

Client Advisory and Opportunity Shaping

• Identify and shape workforce transformation opportunities across AI, cloud, data, modern workplace, and operating-model programs.
• Lead client discovery sessions, proposal development, commercial shaping, and executive-level presentations.
• Conduct workforce diagnostics that link business strategy directly to future talent demand, providing clear guidance on build, buy, borrow, bridge, bot, redeployment, and resizing decisions.

Workforce Solution Design and Architecture

• Design end-to-end solutions spanning strategic workforce planning, skills intelligence, role redesign, talent marketplaces, and learning academies.
• Build role-level skills taxonomies, proficiency models, and skills-gap analyses grounded in enterprise data.
• Develop realistic workforce scenarios, reskilling pathways, and transition roadmaps validated with business and functional leaders.

Implementation and Value Realization

• Lead hands-on client delivery from initial assessment through operational rollout, establishing clear governance and adoption frameworks.
• Drive and measure concrete business outcomes, including proficiency gains, internal mobility rates, reduced skill gaps, and realized capacity.
• Analyze workforce data from HCM, LMS, workflow, and operational systems to guide executive decision-making.

Practice Leadership and Ecosystem Growth

• Develop repeatable methods, diagnostics, templates, and practitioner training to convert delivery experience into reusable intellectual property.
• Build and manage relationships across partner ecosystems, including skills assessment, learning, talent marketplace, and workforce analytics platforms.
• Coach and mentor diverse consulting teams across workforce strategy, organization design, change management, and analytics.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. You bring a collaborative, consultative edge to complex human-capital challenges, thriving at the intersection of emerging technology, workforce data, and organizational change.

Required Skills and Experience

• 12+ years of relevant consulting or transformation experience, including demonstrated responsibility for selling and delivering workforce transformation engagements.
• Track record translating an AI, automation, technology, or operating-model transformation into task-, role-, skill-, and capacity-level workforce implications.
• Demonstrated experience personally leading at least two referenceable workforce transformations from problem definition through implementation, detailing context, decisions, solutions, and measurable results.
• Hands-on experience with at least three of the following: strategic workforce planning, work and role redesign, skills taxonomy and proficiency models, skills-gap and adjacency analysis, talent marketplaces, learning academies, workforce segmentation, workforce scenario modeling, redeployment, or workforce-transition planning.
• Demonstrated sales capability, including opportunity origination or qualification, solution development, proposal leadership, commercial shaping, executive presentations, and account expansion.
• Experience leading distributed consulting teams and working directly with senior business, HR, technology, finance, and operations stakeholders.
• Experience using workforce data from HCM, LMS, talent, project, workflow, or operational systems to support workforce decisions.
• Ability to provide work samples or detailed examples of deliverables such as future-role maps, skills heatmaps, workforce scenarios, learning pathways, orchestration models, transition roadmaps, or realized-capacity cases.

Preferred Skills and Experience

• Direct implementation experience with two or more workforce or skills platforms such as Cornerstone, Gloat, Pluralsight, Degreed, Workday Skills Cloud, Eightfold, SkyHive, Microsoft Viva, or equivalent platforms.

• Experience integrating skills, learning, talent marketplace, HCM, LMS, and workforce-planning capabilities into a unified architecture.

• Familiarity with AI-enabled skills inference, role and work decomposition, personalized learning, talent matching, workforce digital twins, and Human + AI workforce orchestration.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Compensation and Benefits

The compensation range for this position in the U.S. is $179,760 to $341,520 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills, and experience. For part-time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city, or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

• California (San Francisco Bay Area): $215,640 to $409,800
• California (All Other): $197,640 to $375,600
• Colorado: $179,760 to $341,520
• Massachusetts: $179,760 to $375,600
• New York City: $215,640 to $409,800
• Washington: $197,640 to $375,600
• Washington DC: $197,640 to $375,600

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

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Drive progress with purpose

At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.