Workfront Administrator - Manager

Experience : 8+ Years
Skills: Work front Admin + Project Management
Location: Bangalore /Hyderabad/Gurgaon

Shift: 2 PM -11 PM IST (Day light Saving 3 PM - 12 AM IST)

Hybrid Model : 3 Days work from office per week

Join us at OGS

We are OGS—Omnicom's Integrated Solutions Engine that brings together a global talent community and connected capabilities in data, creative, media, commerce, and technology to build adaptive, future-ready solutions.

We are redefining the global capability center - not as an offshoring hub, but as a true inside edge. OGS is the place where the future is tested, built, and scaled for the world’s most ambitious agencies and clients.

With over 7000+ talented professionals in India, we are proud to be a diverse, inclusive, and collaborative community that thrives on innovation and excellence. Our teams work with some of the world’s most iconic brands, helping them move faster and achieve more—everywhere. We are growing rapidly and looking for passionate individuals to be part of this journey.

Key Responsibilities

• Agency Operations & Business Partnership
• Partner with Omnicom agency stakeholders, Delivery Leads, PMOs, Finance, and Operations teams to ensure seamless execution of project lifecycle processes.
• Act as the primary operational liaison between OGS and agency leadership for Workfront and Vantage-related activities.
• Understand agency-specific workflows, business requirements, and operational challenges to recommend scalable solutions and process enhancements.
• Drive standardization of project setup, governance, and compliance practices across multiple agencies and business units.
• Project Lifecycle Governance

• Oversee end-to-end job creation, project setup, validation, updates, and maintenance activities across Workfront and Vantage platforms.
• Establish and maintain operational controls to ensure project setup accuracy, compliance, and adherence to agency governance standards.
• Monitor and manage project lifecycle bottlenecks, identifying risks that could impact project execution, financial reporting, or resource allocation.
• Ensure operational processes support accurate forecasting, utilization reporting, revenue recognition, and project tracking requirements.

• Data Governance & Operational Excellence

• Own the integrity, accuracy, and completeness of project, resource, financial, and job-related data within operational systems.
• Develop and enforce data governance frameworks, quality standards, and audit controls.
• Conduct trend analysis to identify systemic data quality issues and implement corrective action plans.
• Drive continuous improvement initiatives that enhance operational efficiency, reduce rework, and improve stakeholder experience.

• Platform Optimization & Transformation

• Partner with the Workfront Program Manager to identify opportunities for platform enhancements, workflow optimization, automation, and system integration.
• Evaluate current business processes and recommend future-state solutions that improve scalability and operational effectiveness.
• Lead user acceptance testing (UAT), change impact assessments, and deployment support for new capabilities and enhancements.
• Champion platform adoption and best practices across agencies to maximize return on technology investments.

• Stakeholder & Change Management

• Build strong relationships with agency leadership and functional partners to drive alignment on operational priorities.
• Influence stakeholders to adopt standardized processes and governance frameworks.
• Facilitate operational reviews, governance forums, and stakeholder meetings to drive accountability and performance improvements.
• Support organizational change initiatives related to process transformation and platform evolution.

• Reporting, Analytics & KPI Management

• Develop and maintain operational dashboards and executive reporting for agency and leadership review.
• Analyze performance trends, workload distribution, project compliance, and platform utilization metrics.
• Establish meaningful KPIs and SLAs to measure operational effectiveness, service quality, and business impact.
• Present actionable insights and recommendations to senior leadership to support strategic decision-making.

• Team Leadership

• Lead and mentor a team of Workfront/Vantage operations specialists.
• Drive a culture of accountability, customer focus, operational excellence, and continuous improvement.
• Develop capability-building plans to enhance team expertise in project operations, governance, and platform administration.
• Support workforce planning, succession planning, and performance management initiatives.

This may be the right role for you if you have:

• Finance, Accounting, or other relevant degree
• Workfront Experience in support
• Ability to multi-task and perform under pressure
• Highly detail oriented, good organizational skills and deadline oriented
• Self-starter and independent/pro-active thinker who has the desire to work in a fast-paced organization
• Ability to work autonomously at times.
• Strong knowledge of Excel (including x-lookups and pivot tables) and work with large volumes of data
• Strong communication and writing skills