Workfront Solution Architect

This is a remote position.

Workfront Solution Architect (Process Transformation, Workfront, Fusion, and Planning)

Responsibilities

• Lead discovery sessions, stakeholder interviews, and working workshops to understand current-state processes, pain points, and business objectives.
  
• Assess current-state workflows, organizational structures, and operating models to identify process gaps, bottlenecks, and inefficiencies.
  
• Develop executive-level recommendations that clearly connect process gaps to business impact and proposed solutions.
  
• Create current-state and future-state process maps that document handoffs, approvals, decision points, and system touchpoints.
  
• Define role recommendations, including responsibilities, RACI models, and alignment of Workfront access levels to job functions.
  
• Recommend organizational and operational model changes to support scalable work intake, prioritization, resource management, and delivery.
  
• Design governance plans covering decision rights, intake standards, naming conventions, permission models, reporting standards, and platform change management.
  
• Develop adoption plans that address stakeholder communication, training, change readiness, and success metrics.
  
• Translate future-state processes into scalable Workfront architectures, including object hierarchy, request queues, templates, custom forms, calculated fields, approvals, dashboards, and reports.
  
• Design Workfront Planning solutions, including workspaces, record types, fields, and views that connect strategic planning to execution in Workfront.
  
• Architect Workfront Fusion integrations that connect Workfront with Adobe Experience Manager (AEM) Assets, other DAMs, marketing automation, CRM, ERP, and collaboration platforms.
  
• Define content strategy and DAM strategy recommendations, including asset lifecycle, metadata, taxonomy, and handoffs between work management and asset management.
  
• Guide delivery teams through build, testing, and deployment to ensure solutions reflect the approved design and process intent.
  
• Partner with project managers and account leaders to scope engagements, estimate effort, and shape statements of work.
  
• Produce clear, client-ready deliverables, including assessment findings, process maps, solution designs, governance documents, and executive presentations.
  
• Mentor consultants and developers on process-first solution design and Workfront best practices.
  

Requirements

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Marketing, Computer Science, or related field, or equivalent practical experience.
  
• 7+ years of experience with Workfront, including solution design, configuration, governance, and enterprise implementations.
  
• 3+ years of hands-on experience with Workfront Fusion, including integration architecture and scenario design.
  
• Hands-on experience with Workfront Planning, including designing workspaces and record types to support strategic and campaign planning.
  
• Proven experience leading discovery workshops and facilitating sessions with executive, management, and practitioner audiences.
  
• Demonstrated expertise in business process analysis, process mapping, and operational model design.
  
• Experience developing role definitions, governance frameworks, adoption or change management plans.
  
• Ability to translate business problems into clear recommendations that executives can act on.
  
• Strong understanding of marketing, creative, and content operations workflows, including intake, review and approval, resource management, and campaign management.
  
• Working knowledge of Workfront API, webhooks, and common integration patterns.
  
• Excellent written and verbal communication skills, with the ability to produce polished client-facing deliverables.
  
• Proven ability to lead client engagements and manage multiple stakeholders with competing priorities.
  

Preferred Experience

• Content strategy experience, including content planning, content lifecycle, and content operations models.
  
• DAM strategy experience, especially with AEM Assets is a plus.
  
• Familiarity with other DAMs such as Bynder, Aprimo, or Frontify is also a plus
  
• Experience with the Workfront for Experience Manager Enhanced Connector.
  
• Consulting or agency experience delivering transformation engagements for enterprise clients.
  
• Experience working in a blended onshore and offshore delivery model.
  

Preferred Certifications

• Adobe Workfront Core Developer (Expert preferred)
  
• Adobe Workfront Fusion Developer Professional or equivalent Fusion training
  
• Adobe Workfront Project Manager Professional
  
• Adobe Experience Manager Assets certifications (Business Practitioner or Developer)
  
• Process or change management certifications such as Lean Six Sigma, Prosci, or PMP
  

Benefits