Working Student (f/m/d) – Platform User Experience Research

What you'll bring

You're studying user research, interaction design, psychology, social sciences, or related areas and you want to apply that knowledge to real enterprise challenges.

• Currently enrolled in a Bachelor's or Master's in User Research, Interaction Design, Psychology, Social Sciences, or a related field
• A solid grounding in user-centred design principles and core research methodologies
• An analytical mindset - able to uncover the reasons behind user actions and behaviours
• A genuine curiosity about user needs and how technology can better serve them
• A proactive approach to learning, with the drive to grow alongside experienced researchers
• Fluency in English (written and verbal) is required for this role.

We also look for people who communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems, whatever stage of your career you're at.

In addition to the role-specific skills above, all student and early talent positions at SAP look for candidates who are open to working with AI tools, including agentic AI, to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from day one.

What you´ll build

Working with senior researchers, you'll contribute to the full UX research lifecycle on BTP. Your findings shape real product decisions.

• Plan and run research studies, user interviews, usability tests, surveys, and contextual inquiries
• Collect and analyse data to surface user pain points, needs, and behaviours
• Synthesise findings into artefacts, personas, journey maps, and research reports, for stakeholders across the organisation
• Collaborate with UX designers, product managers, and engineers to integrate research into product decisions
• Organise and maintain the research repository so insights remain accessible across the organisation
• Moderate research sessions, team meetings, and workshops

Where you belong

SAP Platform Design & Experience shapes the BTP user experience for developers, administrators, and business users worldwide. Our UX Research team ensures real user voices drive every product decision. When you join SAP, you'll be part of SAP Next Gen, a global community of students and early professionals with access to mentors, development programmes, and peers. The role is based at our Walldorf campus, with regular time working from the office.

Please use the free text field to write your cover letter and explain your motivation. After submitting your application, you will have the option to provide additional documents, such as university transcript of records, copies of any academic degrees earned, and references from former employers including internships.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

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About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
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AI Usage in the Recruitment Process
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Please note that any violation of these guidelines may result in disqualification from the hiring process.