Workplace Design Manager II

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

To create meaningful, high-performing workplace environments that support evolving business needs and enhance the employee and member experience. To design, plan, and implement workplace solutions through programming, commercial interior design, space planning, furniture, materials and finishes, and technical design documentation. To collaborate with business partners and multidisciplinary project teams throughout the design lifecycle to deliver functional, engaging, accessible, and adaptable workplace environments. Works under minimal guidance from higher level staff and management.

• Meet with all levels of business unit management and other staff on moderately complex projects to develop and negotiate space utilization and alternative designs that enhance the workplace experience, meet organizational objectives, support maximum space utilization and productivity
• Analyze and gather data on current space layouts to identify areas of design that are working, as well as requirements for new design elements, furniture and equipment; create design options for review and approval by leadership
• Assist with influencing workplace experience strategies by providing insight-rich recommendations based on team member experience and industry trends
• Conduct independent research and identify furnishing and equipment based on business requirements; reviews catalogs, drawings, specifications and ergonomic needs; ensure industry and NFCU standards are met
• Identify potential issues and develops solutions and strategies, accounting for reporting and process adjacencies, equipment and personnel requirements, structural limitations and appropriate utilization of building space; implement approved solutions
• Design and ensure space layout and building floor plan designs are in compliance with regulatory policies including but not limited to Life Safety Code, ADA, OSHA standards and NFCU policies and guidelines; review designs of lower-level team members
• Implement move plans (e.g., timing and sequence of activities and logistics) and typically schedules, coordinates and monitors work of contract interior designers, architects, construction contractors, office suppliers, movers, installers, facility staff and ISD to ensure personnel moves are executed with minimal operational disruption and meet Navy Federal quality standards
• Lead small to mid-side/moderately complex projects; participate in projects and events led by higher level staff and Facility Design leadership; design and implement plans as approved; collaborate with cross functional support teams, off-site facility designers on enterprise-wide projects and initiatives
• Research and develop space-planning strategy recommendations to management; develop and implement corporate guidelines for selections and placement of furniture
• Analyze projects upon completion and develop process improvement recommendations for future projects
• Maintain accurate enterprise space plans utilizing CAFM applications; update space plans as moves or changes occur; review space plan updates completed by lower level staff
• Coordinate with vendors; Procurement, Facility Management, ISD staff and the affected business area leaders to plan and organize relocation services and "just-in-time" furniture and equipment deliveries and set up; serve as primary POC to address issues or concerns of personnel being relocated for designated projects
• Assist during construction projects in reviewing architecture sets (e.g., SD, DD, IFP, IFC) to ensure Navy Federal design intents are captured and documented. Support senior team members and collaborate with Arch, MEP, GC and NFCU internal resources during construction through project completion.
• Maintain inventory levels of furniture and equipment including negotiating and managing external vendor relationships; collaborate with Procurement as required
• Manage current off-site storage sites after discussing near-term relocation plans with management
• Provide recommendations for the disposal of excess items, reducing the cost of leasing off-site storage; coordinate disposal of approved items
• Forecasts furniture needs and costs for assigned projects; provides budget recommendations to leadership
• Review invoices for accuracy and reconciliation; collaborate with accounting and procurement as needed
• Performs independent analysis and research related to space management, facility design, workplace experience, projects and processes
• Perform other duties as assigned

• Advanced knowledge of managing space and developing office layouts and corporate interior designs
• Advanced skill comprehending, using and interpreting building codes, regulations, specifications, policies/procedures
• Working knowledge of project lifecycles and management methodologies
• Experience in managing projects involving directing/facilitating the work of contractors/subcontractors
• Significant experience using AutoCAD or a similar product to create architectural drawings
• Working knowledge of computer aided facility management applications and automated libraries
• Advanced interpersonal, verbal and written communication skills
• Advanced research, analysis, problem solving, planning and organizational skills
• Effective skill in interpreting and applying regulations, instructions and procedures
• Ability to work independently and in a team setting
• Advanced skill communicating persuasively and diplomatically to all levels of management
• Advanced skill in database, word processing and spreadsheet software
• Ergonomic Certification
• Bachelor’s degree in Interior Design, Architecture, Engineering or related field, or the equivalent combination of education, training and experience

Desired Qualifications

• Professional experience designing corporate workplaces, large-scale commercial interiors, campus environments, or other complex workplace environments.
• Experience with workplace strategy, programming, occupancy/utilization insights, and post-occupancy evaluation.
• Experience developing or applying workplace, furniture, finish, or interior design standards.
• Experience coordinating projects through design development, construction documentation, construction, furniture installation, and occupancy.
• Professional certification or credentials relevant to workplace and interior design, such as NCIDQ certification.
• LEED accreditation or demonstrated experience supporting sustainable interior design strategies.
• Ergonomics-related education, training, or certification.

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM *role is tied to the physical space, and may require more days onsite than working from home

Location:

• 5510 Heritage Oaks Drive, Pensacola, FL 32526