Zoho Development & Implementation Engineer

About Us An Award-Winning IT Support & Cloud Services Company In Dubai,Burhani Can Help You Improve Business Productivity & Reduce Downtime while Cutting Your IT Costs By Job Description This is a remote position. Roles and Responsibilities Analyze, design, develop, test, and implement Zoho One applications Develop custom APIs, methods, and functions as a software developer Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho Effectively utilize Zoho modules features to automate various business processes Design, develop, and maintain custom Zoho functions and workflows; ensuring efficiency Integrate Zoho applications with other Zoho applications Review, proofread, and format all correspondence to ensure accuracy and completeness On-board and train users in data entry, data security procedures, reporting requirements, and develop and update training materials and resources Assist users in day-to-day questions or technical concerns Work with the Zoho support team to resolve any reported issues. Track issues and provide periodic updates Create custom tools and scripts to automate the manual business processes, within or outside of Zoho Maintain daily, weekly and monthly reports Requirements Desired Candidate Profile Custom Zoho development using Zoho Creator (Minimum 1 year experience) Development and implementation of Zoho Books, Zoho Inventory, Zoho CRM, Zoho Projects , Zoho Desk, Zoho People , Zoho Recruit and Creator, SalesIQ, preferable Zoho One platform (Minimum 1 year experience) Exceptional problem solving, organizational, and prioritization skills Ability to work independently and as a member of a team, including coordinating with all levels of management and staff Ability to plan and manage multiple tasks and projects with minimal supervision Ability to maintain focus over an extended period Capable of troubleshooting - find answers and solutions and utilize resources when needed Detail-oriented and thorough in completing tasks Understands the importance of safeguarding all critical data, information, and communication. 1.- Implementation, Administration and Configuration of Zoho One Ecosystem Applications. 2.- Support and Training to Users of the Zoho One Ecosystem. 3.- IT Support Level 1 to User PCs in relation to their use with Zoho, Emails, Domains, etc. 4.- Documentation of the evidence of Support and Digitization evidence documentation. 5.- Functionality tests and Quality Assurance in Developments. 6.- You will be in touch with clients so we require a high Customer Service level. You will assist our clients through chat, calls, meetings, or email with clients. 7.- Truly interested in Zoho and understanding how it can be implemented and used to improve business processes. Requirements* Proven experience providing Technical Support in Zoho Ecosystem Applications. You will be tested during the interview. Fluent English. A high degree of confidentiality and ethics, strong planning, highly organized, and decision-making skills, and problem-solving aptitude. You will work under a confidentiality agreement. Benefits Perks and Benefits Monday - Friday; 10:30 to 19:00 Saturday - 10:30 to 15:30 Sunday - Holiday Job Type: Full-time Pay: From 25,000 per month to 40,000 as per experience Experience: Zoho One: 2 years (Required) Language: English (Required) Role Software Development - Other Industry Type Medical Services / Hospital Functional Area Engineering - Software & QA Employment Type Full Time, Permanent Role Category Software Development Education UG : Graduation Not Required