26 Management ID Project Information Technology

Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.

Project Overview:

Bechtel is seeking an Information Systems & Technology (IS&T) Technician to join the IS&T team located at the project construction site.

The IS&T Technician, reporting to the IS&T Field Lead, will be responsible for support of IS&T infrastructure and services across both the site and field offices. This includes managing and maintaining hardware, software, and operating systems. The IS&T Technician will also support video conferencing, resolve network-related issues, manage mobile devices, and oversee printing services to ensure smooth operations for end users.

Job Summary:

In this role, you will lead a team of IT staff and operations for complex projects. You will set project IT goals, and coordinate resources to develop strategies, staffing plans, and budgets. You will develop and implement the Project Automation Plan, and manage cross-functional automation, innovation, and integration requirements. Your leadership and best practices will drive successful Project IT execution.

Major Responsibilities:

• Responsible for servicing incidents, requests, and tasks for deployed infrastructure services to end-users
• Training, problem resolution, hardware, software, and operating system upgrades for end-user computing devices (PCs as well as mobile devices)
• Follows the established technology standards, policies, support processes and security requirements
• Helps establish and monitor metrics on service delivery and customer satisfaction
• Responsible for providing end-user support for collaboration technologies including video conferencing, smart displays like Surface Hubs, Poly, Microsoft Teams
• Supports Local Area Network and Wireless Network, etc
• Supports end user requirements associated with Active Directory, DHCP, DNS, print and file services (including Follow Me Print) and SharePoint
• Manages and maintains assets and configuration items in ServiceNow
• Performs moves, adds, and changes
• Participate in special projects, as assigned
• Participates in the rollout of new technologies, services and security remediations
• Travel to offices/ job sites for short term project support
• Provides proactive and timely support to executives and VIPs (direct as well as remote)
• Deployment of network, routers and switches and associated patching
• Deployment and support of Teams voice and Poly video endpoints
• Develops IT reports, dashboards and automates workflows as required
• Recommends process improvement solutions
• Development of IT support guides and user training

Basic Required Qualifications

Desirable

• Microsoft Azure Fundamentals
• ITIL v4 Foundation certification
• Microsoft 365 Certified: Enterprise Administrator Expert
• Project Management Professional (PMP) certification
• Cisco Certified Network Associate (CCNA)

Education and Experience Requirements:

• Requires bachelor's degree (or international equivalent) and 8 -10 years of relevant experience or 12-14 years of relevant work experience
  

Required Knowledge and Skills:

• Interpersonal Skills
• Excellent interpersonal and stakeholder management skills
• Excellent written and verbal communication skills
• Excellent time management skills and ability to work under pressure to meet deadlines
• Excellent ability to manage competing priorities
  
  IT Infrastructure Management Experience (Advanced)
• Providing solutions, troubleshooting complex issues
• Expertise in ServiceNow IT Service Management (ITIL)
• Fully proficient in managing IT hardware assets
• Experience in IT vendor management
• Advanced knowledge of Information security practices
  
  Technical Knowledge (Advanced)
• End User computing
• Windows 10 and 11
• Virtual Desktop Infrastructure
• Mobile Device Management\\
• Modern Collaborative Technologies & Cloud Computing Tools
• HP/Poly & Microsoft Teams Enterprise Voice and Video Conferencing
• Microsoft 365 – Teams, SharePoint, OneDrive
• Azure Active Directory
• Power-BI and Power-App
  
  Desirable
• Knowledge of Engineering Application Suites (Autodesk, Bentley, Trimble, Hexagon, etc.)
• Knowledge of the software and integration architecture for document management, project controls, engineering, workflows and dashboards
• Experience of mid-scale Engineering, Procurement, and Construction (EPC) projects

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.