Account Executive

Safe Harbor Marinas is seeking a driven, personable, and detail-oriented Account Executive to join our growing Yacht Client Services team. This is a unique entry-level opportunity to build a career in global account management within the world's largest marina network — serving an elite clientele of yacht owners, captains, and marine professionals.

In this role, you will manage and grow relationships with yacht clients across Safe Harbor's portfolio of world-class facilities, serving as their primary point of contact for the full spectrum of marina services — from slip reservations and concierge support to refit coordination, repair estimating, and long-term vessel care planning. You'll be the trusted advisor clients turn to wherever their vessel travels. The Account Executive reports to Director of Superyacht Sales.

Essential Duties and Responsibilities

Account Management & Business Development

• Serve as the primary relationship manager for an assigned portfolio of yacht clients, ensuring a seamless, world-class experience across all Safe Harbor locations.
• Travel domestically and internationally — wherever yachts go — to prospect new clients, conduct onboard vessel inspections, and introduce Safe Harbor's full suite of marina and service offerings.
• Serve as the single point of contact for all client reservations across the Safe Harbor network — coordinating slip reservations, scheduling, and facility needs across locations to deliver a seamless, friction-free experience for every vessel in their portfolio.
• Cultivate long-term partnerships with yacht owners, captains, and engineers — understanding their unique needs, itineraries, and vessel requirements to deliver proactive, personalized service.
• Represent Safe Harbor at industry events and boat shows — including the Fort Lauderdale International Boat Show and others — actively building relationships and growing Safe Harbor's presence in the yachting community.
• Maintain accurate records of client interactions, account activity, and pipeline milestones in the company CRM.

Estimating & Proposal Delivery

• Conduct thorough onboard vessel inspections and client discovery conversations to capture all necessary scope, specification, and budget information required for refit and repair projects across all vessel sizes.
• Read and interpret technical specifications, engineering drawings, and conceptual plans to ensure all relevant details are accurately communicated to the Project Development (PD) team.
• Serve as the primary liaison between the client and the PD department — providing complete, well-organized scope packages that enable the team to produce accurate, competitive proposals.
• Provide technical guidance and support to the PD team during proposal development, ensuring accuracy, completeness, and alignment with client expectations.
• Collaborate with internal teams to develop creative project solutions that align client needs with Safe Harbor's available resources, facilities, and scheduling capabilities.
• Present finalized proposals to clients, leading pricing discussions and negotiations to align on scope, cost, and terms that are both commercially viable and acceptable to the client.
• Drive proposals to a signed agreement, leveraging client knowledge and relationship trust to address objections and close the project.

Client Communication & Project Support

• Partner with Project Managers during active projects to ensure client expectations are consistently met and to identify opportunities for additional scope or services.
• Provide candid, solutions-oriented guidance to help clients navigate scheduling conflicts, specification gaps, or budget considerations.
• Act as a communication bridge between clients and internal teams, ensuring transparency, alignment, and accountability at every stage of the engagement.

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training.
• Wear proper personal protective equipment as required for the task or work area.
• Report all accidents, injuries, spills and near misses immediately.

Technical and Physical Requirements

• High school diploma or equivalent required; additional education a plus.
• Background in the marine industry, marina operations, or luxury/hospitality services preferred.
• Prior experience in sales, estimating, or customer-facing roles is a strong advantage.
• Proficient in Microsoft Office Suite; CRM experience a plus.

Minimum Soft Skill Qualifications

· Eagerness to engage in a growing, fast paced, and industry-leading company

· Consistently treats others with dignity and respect

· Genuinely serves others with humility and a positive attitude

· Frequently demonstrates a bias toward action

· Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders

· Follows policies and procedures while seeking out new and better ways of accomplishing duties

· Shows resolve and overcomes difficulties in a positive and productive manner

· Provides responsive service to our Teammates and Members

· Continuously puts forth the extra effort to accomplish duties

· Develop sound conclusions and makes decisions based on analysis of data and understanding of the business

· Works to build high performing teams while taking an interest in Teammates’ professional development

· Organize, plan and manage Teammates and processes efficiently

· Unfailing commitment to continuous learning and growth

· Acts with integrity and is open to feedback from all Teammates

· Willingly coaches teammates through change and leads all situations with positivity

The Company

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast

growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in

the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM

teammates are committed to thinking critically, providing outstanding service and building relationships

with all that we serve. SHM offers professional education and training opportunities and the chance to

work with – and learn from – highly experienced professionals in the marine industry. In addition, SHM

offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities.

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment