Account Manager

As an Account Manager based in Dubai, you will support the day-to-day management of a dedicated client account, working closely with the Account Director and on-site team to ensure every event and project is delivered to the highest standard while strengthening the client relationship.

Key Responsibilities

Client Support

• Act as a day-to-day point of contact for the client, based on-site in Dubai.

• Support the Account Director in understanding the client's business objectives, brand standards, and event calendar.

• Help coordinate planning across events and projects delivered under the account.

Account Growth

• Support identification of opportunities to expand the scope of work, including additional events, services, and initiatives.

• Assist in developing proposals for new events and projects under the account.

Project and Team Coordination

• Support the simultaneous execution of multiple events and projects for the client, ensuring each is delivered on time, within scope, and on budget.

• Coordinate with creative, production, and logistics teams to deliver successful outcomes across all projects.

• Report to and work closely with the Account Director on account strategy and delivery.

Financial Support

• Assist with budgeting, invoicing, and financial tracking for the account.

Quality Assurance

• Help ensure all work delivered meets the agency's standards of quality, creativity, and effectiveness across every event and project.

• Support regular client satisfaction reviews, flagging issues proactively.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field.

• 3-5 years of experience in account management, client services, or a similar client-facing role, ideally within events, hospitality, or agency environments.

• Experience supporting multiple simultaneous events or projects for a single client account is an advantage.

• Strong organizational and communication skills.

• Excellent presentation and negotiation skills.

• Comfortable managing budgets and tracking financial performance.

• Proficiency with CRM tools and MS Office / Google Workspace.

• Based in or willing to relocate to Dubai, UAE.

Compensation & Benefits

• Visa and medical insurance provided by the client.

• Open to candidates willing to relocate to Dubai.

Working Conditions

• On-site role based at the client's Dubai location.

• Flexibility for evening/weekend work during live events.

• Travel may be required for event execution and site visits.