Admissions & Registration Officer

Canadian University Dubai seeks a detail-oriented and service-focused Admissions and Registration Officer to support the effective management of undergraduate and postgraduate admissions and registration processes. The role plays a key part in ensuring a seamless transition from applicant to enrolled student, while maintaining full compliance with institutional policies and external regulatory requirements. Key Responsibilities Admissions Operations Process and review undergraduate and postgraduate applications in accordance with approved admission criteria, institutional policies, and applicable regulatory standards. Verify academic credentials, eligibility documentation, and supporting records to ensure accuracy, completeness, and compliance. Prepare admission files and support the Admissions Manager with case escalation and committee submissions, as required. Communicate professionally with applicants regarding application status, missing documentation, and admission conditions. Registration and Enrolment Operations Support student registration activities, including course registration, enrolment confirmation, and status updates in accordance with academic calendars and institutional regulations. Coordinate with Academic Departments and Registration teams to ensure accurate course allocation and enrolment records. Assist in resolving registration-related queries and issues in a timely and professional manner. Regulatory Compliance Ensure all admissions and registration decisions and related documentation comply with MOHESR and CAA regulations. Remain informed of updates to admission and registration-related regulations and escalate relevant changes to the Admissions Manager, as required. Coordination and Reporting Maintain accurate and up-to-date applicant and student records within the Student Information System. Support the preparation of admissions and registration reports, including applications received, offers issued, enrolments, and retention data. Coordinate closely with Registration, Student Accounts, Marketing, and Academic Departments to ensure effective information flow and a smooth student lifecycle experience. Student Engagement and Support Provide clear, accurate, and professional guidance to applicants, students, and parents throughout the admissions and registration process. Participate in enrolment activities, open days, orientation sessions, and recruitment events, as required. Qualifications and Experience A Bachelor’s degree from a recognized institution is required. A minimum of two to four years of experience in university admissions, registration, or higher education administration is required, with UAE experience preferred. Practical knowledge of MOHESR and CAA admission and registration frameworks and UAE secondary education systems is required. Experience using Student Information Systems and CRM platforms is considered an advantage. Skills and Competencies Strong attention to detail with demonstrated capability in document verification and data accuracy. Excellent written and verbal communication skills in English, with Arabic language skills considered an advantage. Strong organizational and time management skills, with the ability to manage multiple priorities effectively. Ability to work accurately under deadlines in a fast-paced academic environment. Why Join Canadian University Dubai? Established in 2006, Canadian University Dubai is one of the most promising universities in the Middle East, Africa, and South Asia region. CUD is QS ranked in the top 2% of universities worldwide, number 1 in Dubai, and 21st in the Arab Region according to the QS Arab Region Rankings 2025. Located in the heart of Dubai, CUD offers a diverse, multicultural, and professionally enriching environment. Employees are part of a dynamic university community that values innovation, collaboration, service excellence, and student success. Our expanded City Walk campus features state of the art amenities, including laboratories, research facilities, media studios, high tech classrooms, a multipurpose theatre, gymnasium, student centre, dining and entertainment options, and more. At Canadian University Dubai (CUD) , we offer more than just a job, we offer a mission. As one of the UAE’s leading higher education institutions, we combine Canadian academic excellence with a vibrant, inclusive, and innovative campus experience. Here’s why you’ll love working with us: A culturally diverse and collaborative academic environment A mission-driven institution focused on empowering future leaders Opportunities for personal and professional growth Strong ties to Canada and international education standards Generous annual leave Tax free salary Annual flights Professional development opportunities International health insurance In-house visa and relocation support services Full access to campus facilities Equal Opportunity Statement The university is committed to fostering an inclusive and diverse academic community and encourages applications from all qualified candidates regardless of gender, nationality, religion, or background. To explore other career opportunities at Canadian University Dubai, please visit our careers page: https://careers.cud.ac.ae