AOD Counsellor / Case Manager - Dalby-AOD-DDWMPHN

At Lives Lived Well, we’ve been supporting people impacted by alcohol and other drugs for over 50 years. We also provide services for mental health, gambling concerns, and support for people transitioning from correctional centres. As a values-driven organisation focused on clinical excellence and innovation, we’re growing fast - and we’d love you to be part of our journey.

AOD Counsellor & Case Manager

📍 Chinchilla, Queensland | Regular outreach to Miles and Tara
🕒 Full-time | 38 hours per week
📅 Fixed-term contract to 30 June 2027
💰 $92,295–$105,577 per annum + superannuation + salary packaging
🚚 Relocation assistance available

Go beyond counselling. Help change lives across your community.

At Lives Lived Well, we believe recovery is possible.

We’re looking for a compassionate and motivated AOD Counsellor & Case Manager to join our South West Queensland team. Based in Chinchilla, you’ll also provide regular outreach to Miles and Tara, helping people access support closer to home.

You’ll work alongside people experiencing alcohol and other drug challenges, supporting them to build on their strengths, navigate barriers and take meaningful steps towards recovery. Every person’s path is different. Your ability to listen, build trust and offer practical, respectful support can make a real difference.

Why you’ll love this role

✅ Make a meaningful difference in rural and regional communities
✅ A varied role combining counselling, case management and outreach
✅ Build strong relationships with clients and local services
✅ Relocation assistance available
✅ Salary packaging benefits to increase your take-home pay
✅ Five additional paid wellbeing leave days each year
✅ Professional supervision, learning and development opportunities
✅ Join a supportive, purpose-driven team

About the role

You’ll provide evidence-based, recovery-focused support to people accessing alcohol and other drug services. This includes assessment, counselling, case management, care coordination and referrals.

Working from Chinchilla with regular outreach to Miles and Tara, you’ll build connections with clients, community organisations and health providers to help improve access to support across the region.

This is a full-time, fixed-term position through to 30 June 2027.

What you’ll be doing

• Complete intake, screening and comprehensive assessments.
• Provide AOD counselling and case management.
• Work with clients to develop person-centred treatment and recovery plans.
• Support clients with referrals, advocacy and care coordination.
• Maintain accurate client records, case notes and reports.
• Build relationships with community organisations, health providers and referral partners.
• Participate in case reviews, team meetings, supervision and professional development.
• Use recovery-oriented, strengths-based and trauma-informed approaches.
• Contribute to service development and continuous improvement.

You’ll thrive here if you

• Build rapport and create respectful, non-judgemental relationships.
• Believe people can make positive change, even when life is complicated.
• Are comfortable supporting people with a range of needs and goals.
• Can balance independent work with collaboration and consultation.
• Communicate effectively with clients, colleagues and community partners.
• Value the opportunity to work in rural communities and provide outreach support.

What you’ll bring

• Tertiary qualifications in Social Work, Psychology, Counselling, Human Services, Behavioural Science or a related discipline.
• Experience delivering counselling and/or case management in AOD, mental health or community services.
• Knowledge of AOD treatment, recovery and harm-minimisation approaches.
• Strong assessment, communication and relationship-building skills.
• Confidence working collaboratively with clients, community organisations and service providers.
• Sound administration and computer skills, including the ability to use client management systems and Microsoft Office.
• The ability to work independently and as part of a multidisciplinary team.
• A current Australian driver licence.
• Ability to obtain and maintain a National Police Check.
• Full working rights in Australia.
• Working with Children Check

Experience delivering rural or outreach services will be highly regarded.

Thinking of relocating?

Enjoy a relaxed regional lifestyle in Chinchilla, with the Botanic Parkland to explore and weekends spent fishing or kayaking at Chinchilla Weir. Toowoomba is around a two-hour drive away, offering access to a wider range of services, shopping and amenities. Put down roots in a welcoming community while doing work that makes a real difference. Relocation assistance is available

Why Lives Lived Well?

We’re a team of people who care about helping individuals, families and communities live healthier and happier lives. You’ll be supported to do meaningful work, develop your skills and contribute to positive change.

Our values

The people who thrive at Lives Lived Well are those who share our values:

• We are humble, human and full of hope.
• We show up and share.
• We ask “Why not?” and “What’s next?”
• We leave a positive wake.

Apply now

Ready to make a difference that reaches beyond the counselling room? Join us in supporting recovery across the Western Downs.

Please submit your resume and a brief cover letter telling us about yourself, your interest in the role and what attracts you to Lives Lived Well.

Applications will be reviewed as they are received and may close early if a suitable candidate is identified.

Lives Lived Well is an equal opportunity employer. We welcome applications from people of diverse backgrounds, including First Nations peoples and people with lived and living experience.

Lives Lived Well is an equal opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect out community including First Nations Peoples.