Assistant Analyst

Assistant Analyst (I&A) | 11531 | Permanent Contract | 37 hours per week | £30,023 to £32,046 per annum (Scale F) | County Hall / Hybrid

Help turn data into insight that improves services and outcomes for Norfolk residents.

This is an exciting opportunity for an Assistant Analyst to join Norfolk County Council's corporate Insight & Analytics Service. Working with colleagues across the organisation, you will help deliver data, reporting and insight that supports evidence-based decision making and service improvement.

As an Assistant Analyst, you will work with operational and digital service areas to provide performance reporting, data analysis and business intelligence, helping services understand performance, plan effectively and improve outcomes for residents.

This role is ideal for someone with strong numerical and digital skills who enjoys working with data and wants to develop their analytical career in a supportive and innovative environment.

The Role

You will be part of the Insight & Analytics Service, helping colleagues across the organisation make the best possible use of data and evidence.

The Assistant Analyst supports the delivery of robust, accurate and timely reporting, performance information and analytical products. Working alongside Analysts and Senior Analysts, you will help transform data into meaningful information that supports operational and strategic decision making.

You will:

• Work with colleagues and stakeholders to understand analytical requirements and reporting needs.

• Extract, manipulate and analyse data from a range of systems and information sources.

• Produce reports, performance measures and basic data visualisations.

• Support the completion of regular reporting cycles and statutory data returns.

• Identify patterns, trends, exceptions and data quality issues within datasets.

• Apply established analytical techniques and tools to generate meaningful information.

• Communicate findings clearly to colleagues, translating technical information into accessible messages.

• Follow data protection, information governance and anonymisation procedures.

• Contribute to process improvements and identify opportunities for automation.

• Build positive working relationships with stakeholders across the organisation.

• Continuously develop your analytical skills and contribute to team improvement activities.

About Insight & Analytics at Norfolk County Council

Insight & Analytics is a corporate service at the heart of the Council, helping the organisation achieve its priorities by harnessing data, information, insight and intelligence.

The service brings together expertise in:

• Data analytics and performance reporting
• Business intelligence and visualisation
• Information governance and data standards
• Statutory reporting
• Research, innovation and insight

Together, we support evidence-based planning, demand and capacity modelling, organisational performance improvement and better outcomes for the people of Norfolk.

Key accountabilities

• Identify requirements for analytical requests by working with customers and colleagues to understand the underlying business need.

• Apply analytical techniques, tools and systems to transform data into information and performance measures.

• Produce accurate reports and regular data outputs using established processes and procedures.

• Contribute to the delivery of statutory returns and routine reporting requirements.

• Create clear and effective visualisations to help communicate information and insight.

• Maintain appropriate data quality, governance and information security standards.

• Document, test and review analytical methods and processes.

• Communicate findings and support colleagues in understanding and using analytical outputs.

• Identify opportunities to improve processes and methods to better meet customer needs.

• Develop an understanding of organisational priorities and how data supports service improvement.

• Build constructive relationships with colleagues and stakeholders.

• Actively engage in personal development and continuous improvement activities.

Who we are looking for

We are seeking a motivated, curious and collaborative individual who enjoys working with data and wants to help the organisation make evidence-based decisions.

You will bring:

Essential Skills and Experience

• Experience of applying analytical techniques to transform data into information or performance measures.

• Good numerical and digital skills with experience of using analytical tools, systems or applications.

• Ability to produce reports, analyse information and identify trends or patterns.

• Experience of creating basic data visualisations and presenting information clearly.

• Strong communication skills with the ability to explain analytical findings to non-technical audiences.

• Ability to build positive and collaborative working relationships with colleagues and stakeholders.

• Understanding of data protection principles and safe handling of information.

• Experience of managing personal workload and priorities effectively.

Desirable

• Experience of producing regular performance reports or statutory returns.

• Experience of working within a public sector or service delivery environment.

• Knowledge of organisational performance reporting.

• Experience of identifying process improvements or automation opportunities.

Qualifications

Level 3 qualification or equivalent analytical experience.

An opportunity to make a difference

This role offers the chance to work on issues that matter to Norfolk's communities. Your work will help services understand performance, improve outcomes and make informed decisions using evidence and insight.

Whether supporting frontline services, strategic planning or organisational improvement, your contribution will help Norfolk County Council deliver the best possible outcomes for residents.

To arrange an informal discussion or for further details on the role, please contact Eliska Cheeseman, Head of NODA at eliska.cheeseman@norfolk.gov.uk or Anne-Louise Ollett, Lead Analyst at anne-louise.ollett@norfolk.gov.uk

What we offer

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.

• Financial benefits such as:

  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 29 October 2026 23:59

All other applicants closing date: 26 November 2026 23:59