Associate Manager - IT

Role Description

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles. Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

• Be Customer Obsessed
• Be Courageous with Your Point of View
• Challenge the Status Quo
• Act Like an Entrepreneur
• Have an “It Can Be Done” Attitude
• Do the Right Thing
• Be Accountable
  
  

About This Opportunity

Job Title: Associate Manager, Python Engineering

Location: Bangalore

Job Description

As an Associate Manager, Python Engineering, you will lead and develop a team building reliable, responsive and reusable applications for our customers, store personnel and business users. You will balance people leadership and delivery ownership with hands-on technical contribution—guiding architecture and engineering practices while contributing to Python services and APIs when needed.

You will partner with product design, QA, operations and engineering teams to turn business needs into well-scoped technical outcomes. You will help your team deliver secure, maintainable cloud-based applications from development through deployment, support and continuous improvement.

Responsibilities

• Lead, coach and support a team of software engineers; set clear expectations, provide regular feedback and help team members grow their technical and professional skills.
• Own execution for a team or workstream, translating product and business priorities into plans, milestones and achievable engineering work.
• Stay hands-on with Python development as appropriate, including designing, building, testing and maintaining backend services, microservices and REST APIs.
• Guide the design and development of services using frameworks such as FastAPI, Flask or Django, applying sound architecture, design patterns and engineering standards.
• Collaborate with product, design, QA, operations, security and partner engineering teams to align on requirements, dependencies, risks and release plans.
• Integrate applications with relational and NoSQL databases, messaging systems, and internal or third-party APIs.
• Promote readable, maintainable code through design discussions, code reviews, documentation and knowledge sharing.
• Establish and improve automated testing practices; use test results and production feedback to raise quality and reduce recurring defects.
• Guide cloud development and deployment workflows, including CI/CD, monitoring, logging, incident response and operational readiness.
• Help troubleshoot complex applications, reliability and performance issues; coordinate resolution and communicate status to relevant partners.
• Champion secure coding, reliability, accessibility and customer-focused engineering practices, ensuring they are incorporated throughout delivery.
• Identify opportunities to improve team processes, technical foundations and delivery effectiveness; communicate progress, trade-offs and risks clearly.
  
  

Technical Skills Required

• Experience designing, building or supporting production services with a Python web framework such as Fast API, Flask or Django.
• Strong understanding of Python fundamentals, object-oriented programming, data structures and common software design principles.
• Experience building or consuming REST APIs and working with backend services.
• Working knowledge of relational databases and SQL; exposure to NoSQL databases is a plus.
• Experience with automated testing frameworks such as pytest or unittest and collaborative development practices using Git and code reviews.
• Exposure to cloud services and CI/CD workflows; experience with AWS, Azure or GCP and tools such as GitHub or Jenkins is beneficial.
• Strong problem-solving, communication and collaboration skills, including the ability to explain technical trade-offs to both technical and non-technical partners.
• Ability to understand business requirements and guide their translation into technical plans and solutions.
• Experience with microservices, containers, distributed systems, Kafka or other messaging technologies.
• Familiarity with application logging, monitoring, debugging, incident management and performance optimization.
• Experience with cloud-native development and deployment on AWS, Azure or GCP.
• Experience supporting e-commerce, retail, store operations or other customer-facing applications.
• Demonstrated interest in continuous learning, sharing knowledge and creating an inclusive, supportive engineering team.
  
  

Education & Experience

• Bachelor’s degree in computer science, a related field or equivalent practical experience.
• 8+ years of overall professional experience, including substantial hands-on experience building applications with Python.
• 2+ years of people-management experience, including coaching engineers, setting goals, providing feedback and supporting career development.
  
  

Privileges & Perquisites

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.

Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being & Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Top of Form

Wheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification & Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation: Support and reimbursement for newly hired employees relocating to Bangalore, India.