Automotive Service Advisor - Kendall Ford of Anchorage

Job Description Job description KENDALL FORD OF ANCHORAGE Now Hiring: Experienced Ford Service Advisors UP TO $20,000 SIGN-ON / RELOCATION ASSISTANCE! Kendall Ford of Anchorage is currently looking to hire an experienced Ford Automotive Service Writer (Service Advisor). We are looking for EXPERIENCED, CAREER-MINDED individuals with FORD DEALERSHIP EXPERIENCE ONLY! 5+ years of Ford Service Writer / Service Advisor / ASM experience is required. VERIFIABLE TOP TIER CSI SCORES ARE ALSO REQUIRED! This is an Automotive Service Advisor role unlike any other! We provide helper Advisors for all our senior Advisors, all of our senior Advisors average $150K - $210K/year and we are offering Ford experienced Automotive Service Advisors UP TO $20,000 in sign-on bonus or relocation assistance! This is your chance to be part of a company that truly values its employees with paid training and opportunities for advancement, as well as a brand-new facility with state-of-the-art equipment and tools currently under construction. If Selected, We Offer: Top pay in the industry ($150K - $210K) Relocation expense assistance/sign-on bonus up to $20,000 (based on experience) Kendall is investing in the future: Brand-new 32-acre facility with pristine top-of-the-line equipment currently under construction Comprehensive benefits including medical, dental, and 401(k) Close-knit company culture includes community involvement in local events, employee appreciation events, and holiday parties Paid training and development! Strong, supportive team work environment! Primary responsibilities include, but are not limited to: Greet customers in a prompt and courteous manner. Schedule service appointments and collect vehicle information. Secure agreement from customer before repairs are done. Clearly explain the requested service on the repair order. Estimate the cost and time needed to do the repair. Advise customer’s on the proper care for their vehicle and the importance of proper maintenance. Communicate the need for additional service when needed, using a detailed explanation. Handle customer complaints and maintain high CSI. Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs. Kendall Ford of Anchorage 1950 Gambell St, Anchorage, AK 99501 APPLY TO THIS AD TO SUBMIT YOUR RESUME WE WILL CONTACT YOU FOR YOUR CONFIDENTIAL PHONE INTERVIEW! About the Company: We are a family-owned and operated company with auto dealerships in Alaska, Idaho, Oregon, Montana, and Washington. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law. Requirements 5+ Years of Ford Dealership Service Advisor Experience Verifiable Elite CSI Scores Integrity, A Positive Attitude And A Strong Work Ethic Required Willing To Learn Be A Team Player Receptive To New Ideas Job Type: Full-time