BPO Account Manager

BPO Account Manager

Location: Dubai, UAE
Employment Type: Full-Time
Salary: AED 2,000 per month + Unlimited Commission
Visa: Company-sponsored UAE employment visa fully paid by us
Workspace: Dedicated coworking desk provided

Role Overview

We are looking for an ambitious and highly motivated BPO Account Manager to join our growing Dubai operation, supporting primarily UK-based businesses.

This is not a team-management position.

You will manage your own portfolio of clients while personally carrying out the BPO and business support services they require.

The role is ideal for someone who enjoys working directly with clients, delivering excellent service and increasing their earnings through performance and account growth.

Key Responsibilities

- Manage your own portfolio of UK-based clients.
- Build strong, professional relationships with your clients.
- Personally carry out day-to-day BPO and business support work.
- Handle administrative and back-office tasks.
- Manage emails, documents, spreadsheets and CRM systems.
- Provide customer service and client communication where required.
- Assist with lead generation, research and appointment setting.
- Complete data entry, reporting and general business administration.
- Understand each client's requirements and ensure work is completed accurately and on time.
- Identify opportunities to provide clients with additional services.
- Maintain excellent standards of confidentiality and data security.
- Take ownership of client satisfaction and account performance.

Salary & Commission

- AED 2,000 fixed monthly salary
- Unlimited commission
- Opportunity to significantly increase monthly earnings through performance and account growth
- No commission ceiling for high performers

Employment Package

- UAE employment visa fully sponsored and paid for by the company
- Dedicated coworking workspace/desk provided in Dubai
- Fixed monthly salary plus unlimited commission
- Professional working environment
- Direct experience working with UK businesses
- Training and ongoing support
- Opportunity to develop your own portfolio of clients
- Career progression as the business grows

Requirements

- Excellent spoken and written English.
- Strong communication and client-service skills.
- Good computer skills, including Microsoft Office and spreadsheets.
- Comfortable learning and using CRM and other business software.
- Highly organised and able to manage multiple client requirements.
- Self-motivated and comfortable working to targets.
- Previous experience in BPO, customer service, administration, virtual assistance, sales support or account management is desirable.
- Experience working with UK clients is an advantage.

Ideal Candidate

You will be proactive, commercially minded and comfortable taking ownership of your own clients.

You should enjoy both building client relationships and personally delivering the work required to support those clients.

This is a performance-driven opportunity offering a AED 2,000 monthly salary, unlimited commission, company-paid UAE employment visa and a dedicated coworking desk in Dubai.