Branch Receptionist
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Position: Branch Receptionist
Pre-Requisite:
Must have a pleasant personality and ability to work well with others. Level of education must be high school diploma or higher. Must possess good communication, telephone and typing/computer skills (including Microsoft Word and Excel). Physical capabilities require sitting at a desk approximately 7 hours per day, lifting up to 10lbs. occasionally, and bending or squatting approximately 1 hour per day. Must be substantially flexible regarding miscellaneous duties assigned by supervisor. A valid driver’s license with a reasonable driving record must be maintained.
Primary Job Duties:
- The co-worker in this position will be a “Jack of All Trades” for the branch.
- Responsible for answering the switchboard as well as be responsible for the maintenance and repairs of telephone equipment at the branch level (working with the IT department).
- Responsible for the collection and distribution of incoming and outgoing mail.
- Responsible for all typing for the branch (i.e. quotations, purchase orders, invoices, etc.)
- Responsible for all filing.
- Responsible for the itineraries of all sales department personnel and others as needed.
- Work with Payroll Department to maintain current records.
- Responsible for coordinating with the Purchasing Department to maintain adequate supplies for the office, salesmen, etc.
- Responsible for running errands, delivering quotations to customers, etc. as requested by supervisor.
- Assist A/P in setting up some accounts.
- Assist A/R in setting up some accounts.
- Assist Sales Department in setting up/receiving new inventory.
- Assist Rental Managers in typing/creating rental contracts when necessary.
- Responsible for any miscellaneous duties requested by supervisor.
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Medical, Dental & Vision Insurance
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401K Plan + Match
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Profit Sharing Plan
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Paid vacation and Holidays
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Short/Long Term Disability
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Growth opportunities
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Paid Training
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Family owned and operated
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Above average industry pay
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Relocation assistance available for qualified candidates
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Uniforms provided
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Discounts on products and services
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Highly productive shop
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Career advancement opportunities, promote from within
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Continued education, manufacturer hands on and web based training
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Clean and professional work environment
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Co-Op Program for Tools provided
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Competitive wages
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Monitor local market pricing and report weekly
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Call on assigned accounts at least once every two weeks and maintain reports on all sales engagements and submit to manager.
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Target new potential customer for parts, service and body shop.
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Initiate surveys, share results with department managers to improve customer happiness.
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Maintain company vehicle as required and keep vehicle clean at all times.
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Assist in maintaining the parts department inventory.
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Deliver parts to customer in accordance with purchases.
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Valid driver’s license and clean driver's abstract
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Experience with truck parts inventory preferred
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Knowledge of heavy duty/medium duty truck inventory
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Good written and oral communication skills and eagerness to improve
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Strong listening skills as they relate to workload, time management and setting priorities in an unsupervised environment
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Effective problem solving, conflict resolution and negotiation skills
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Proven track record of meeting or exceeding sales goals
