Broker Relations - Business Development

Raleigh, NC - Raleigh , NC 27609

• Position Type: Full Time
• Job Shift: Any
• Education Level: Bachelor's Degree
• Travel Percentage: Up to 25%
• Category: Business Development

About flyExclusive

flyExclusive is one of the fastest-growing private aviation companies in the country — and we are just getting started. From our world-class Jet Club to our unmatched private jet charter, clients who fly with us receive a curated private jet experience that anticipates their needs for comfort and style. We operate a modern, curated fleet and deliver a world-class experience to our customers, backed by a team that holds itself to the highest standards of safety, service, and operational excellence. From our roots in Kinston, North Carolina to our expanding Raleigh headquarters, we are building something the industry has not seen before.

Why flyExclusive?

As we continue to build a leading aviation brand, nothing is more critical to this mission than the talented professionals that make up flyExclusive. We’re more than just a private jet company. We go beyond the industry standard to create a uniquely detailed customer experience that is visible throughout all our departments, from our software design and fleet coordinator teams to our pilots and technicians. If you are looking for people who motivate others around them, and build relationships that create trust and open communication, you will find that here. The people at flyExclusive create a culture of positivity and aren't afraid to make decisions for the good of their team and the company.

If that sounds like you, come and work with us at flyExclusive! We offer competitive pay within the aviation industry, generous time off with flexible scheduling, a great benefits package including 401k matching, relocation assistance, and career growth opportunities!

Job Summary

The Broker Relations - Business Development role is a customer-facing position focused on growing wholesale and network sales. This role manages key accounts, develops new reseller, broker, and affiliate relationships, and strengthens customer loyalty. The position partners across Sales and Operations to deliver a consistent customer experience and identify opportunities for revenue growth. Travel to client sites, industry trade shows, and conferences is required.

Responsibilities

• Manage and grow relationships with high-value wholesale and reseller accounts.
• Identify, develop, and secure new reseller, broker, and affiliate relationships.
• Manage and enhance flyExclusive’s customer loyalty program to support retention and repeat business.
• Partner with Sales Support and Operations to resolve service issues and strengthen customer satisfaction.
• Prepare quarterly business reports highlighting revenue trends, account performance, and growth opportunities.
• Deliver professional client presentations and represent flyExclusive at trade shows, conferences, and industry events.
• Collaborate with senior sales leadership, sales representatives, and support teams to align business development activities with overall sales goals.

Skills and Abilities

• Self-motivated and proactive, with strong initiative and a commitment to service excellence.
• Excellent written and verbal communication, presentation, selling, and negotiation skills.
• Strong relationship management skills, with openness to feedback and the ability to navigate challenging conversations professionally.
• Effective prioritization, time management, and organizational skills, with strong attention to detail.
• Ability to learn quickly, connect information, identify problems, and develop practical solutions.
• Adaptability and the ability to manage multiple priorities in a changing environment.
• Ability to track metrics, analyze account and sales data, and recommend performance improvements.
• Ability to meet established cost, productivity, accuracy, and timeliness targets.
• Proficiency with Microsoft Office Suite, CRM platforms, and Airtable or similar web-based productivity tools.
• Comfort using business telephone systems and call-management tools.

Work Environment

• This is a full-time, on-site position based in the Raleigh office.
• Primarily works in a professional office environment with moderate noise levels.
• May occasionally travel to other company locations, customer sites, or business-related events.
• May occasionally require flexibility in working hours based on business needs.

Physical Demands

• Ability to occasionally lift and move standard office objects weighing up to 20 pounds.
• Ability to remain in a stationary seated or standing posture for extended periods of time.
• Ability to move inside the office environment to access shared printers or meeting rooms.
• Ability to navigate multi-level facilities via stairs or elevators during daily transit.
• Ability to read small-print documents, view multiple computer screens, and inspect detailed reports clearly at close range.
• Ability to hear and exchange accurate information during phone calls, video conferences, and in-person team discussions.
• Ability to perform continuous keyboarding, mouse navigation, or ten-key data entry tasks.
• The essential functions described in this job description represent the fundamental duties of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.

Dress Code

• • Maintain a well-groomed, professional appearance and adhere to department dress standards.
  • While traveling or representing the Company, wear branded attire or business attire appropriate to the event and consistent with flyExclusive’s brand standards.

Travel

• Willingness and ability to travel approximately 25%, including visits to client sites, trade shows, and industry conferences.

EEO Statement

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.

Other Duties

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. Duties and responsibilities may be modified as organizational needs change.

Qualifications

Required Qualifications

• Five or more years of experience in business development, account management, or sales within aviation or high-value services.
• Demonstrated success securing and growing major accounts, supported by strong customer service and issue-resolution skills.
• Experience preparing professional client-facing business reports and using CRM tools and sales analytics platforms.
• Must be legally authorized to work in the United States without sponsorship.
• Employment is contingent upon successful completion of a background check conducted in accordance with applicable federal, state, and local laws. The background check may include verification of employment and education and, where permitted by law and applicable to the position, a criminal background check.