Building Director

The Job At-A-Glance

• Serve as the property's primary technical expert for building systems, infrastructure, and mechanical operations.
• Oversee and maintain major building systems, including large-scale HVAC equipment, boilers, chillers, plumbing, electrical systems, water heaters, pumps, and other mechanical equipment.
• Diagnose complex building system issues and coordinate appropriate repairs and solutions.
• Maintain a strong understanding of SMART building and building automation systems, including monitoring system performance, identifying issues, and coordinating troubleshooting.
• Oversee life-safety systems, including fire protection and other critical safety infrastructure.
• Develop and manage comprehensive preventive maintenance programs to minimize system failures and protect the long-term condition of the property.
• Conduct regular inspections of mechanical rooms, units, common areas, equipment, and building infrastructure.
• Maintain detailed records of inspections, repairs, preventive maintenance, and system performance.
• Respond to building emergencies and participate in emergency preparedness and response planning.
• Ensure the property remains safe, functional, compliant, and operational at all times.

• Lead, supervise, and develop a high-performing maintenance team.
• Establish clear expectations for productivity, quality, responsiveness, safety, and accountability.
• Provide ongoing training, coaching, and mentorship to maintenance team members.
• Ensure maintenance staff follow proper procedures and safety protocols.
• Promote a culture of professionalism, teamwork, ownership, and exceptional resident service.
• Ensure service requests and work orders are completed accurately, efficiently, and within established expectations.
• Lead by example with a strong work ethic, integrity, and hands-on approach.

• Effectively manage multiple projects, priorities, and deadlines simultaneously, including ongoing maintenance, capital projects, unit turns, emergencies, and vendor work.
• Oversee Make Ready and unit turnover processes, ensuring units are completed on schedule and meet CLS Living standards.
• Coordinate and supervise contractors and vendors performing work throughout the property.
• Obtain bids, evaluate proposals, negotiate pricing, and ensure vendor work is completed properly.
• Partner with the General Manager and Regional Facilities Manager on capital improvement projects and long-term building maintenance planning.
• Identify potential building issues before they become major operational or financial problems.
• Develop and maintain preventative maintenance schedules for critical equipment and systems.
• Assist with property inspections and ensure deficiencies are addressed promptly.

• Assist the General Manager with the development and management of the property's maintenance and capital budgets.
• Monitor maintenance expenses and ensure spending remains aligned with budget expectations.
• Identify opportunities to reduce operating costs while maintaining quality and resident satisfaction.
• Evaluate repair-versus-replace decisions for major equipment and building systems.
• Support revenue-generating initiatives, including applicable resident bill-backs.
• Assist with long-term capital planning and replacement schedules for major building systems.
• Partner with the Regional Facilities Manager to monitor capital projects, budgets, timelines, and completion.

• Provide responsive, professional, and solutions-oriented service to residents.
• Communicate proactively with residents regarding maintenance issues and building disruptions.
• Escalate significant resident concerns to the General Manager promptly.
• Build positive working relationships with vendors, contractors, university partners, local officials, and community stakeholders.
• Represent CLS Living's brand and culture in every interaction.
• Maintain a resident-first mindset while balancing operational, safety, and financial priorities.