Business Development Specialist

Lead Management & CRM (Primary Responsibility) Own the lead lifecycle from first enquiry to signed client.

* Respond fast to new enquiries, qualify them, and book discovery calls.

* Maintain the CRM (Airtable): stages, follow-up dates, lead sources.

* Call and WhatsApp leads. Follow up until they close or are archived.

* Research each lead before the call.

* Draft and send proposals.

* Re-engage cold leads on a set schedule.

* Hand over won clients to account managers.

Outbound & Partnerships

* Build lead lists and run cold outreach: email, LinkedIn, WhatsApp, calls.

* Target warm triggers: new restaurant openings, rebrands, weak Instagram accounts.

* Build referral partnerships with fit-out companies, F&B consultants and cloud kitchen operators.

* Run Donut Media's own LinkedIn and Reddit prospecting.

* Attend F&B events and expos.

Campaigns & Sales

* Turn blogs and copy into email and WhatsApp campaigns.

* Maintain automated email sequences and track results (UTM, GA4).

* Sell small-ticket and entry offers to smaller budgets.

Reporting & Sales Assets

* Weekly pipeline report: leads by source, conversion by stage, win/loss reasons.

* Collect testimonials, reviews and results from clients.

* Keep the pitch deck, case studies and proposal templates current.

* Follow up on overdue client payments.

Why work with Donut Media?

* Performance driven & transparent office culture.

* Window facing office with a pleasant break area.

* Office working hours: 9 AM - 6 PM (Weekdays Only)

* Remote work on Saturdays 11 AM - 1 PM

* Opportunity to learn and grow as you work with an award winning social media agency.

Who we are looking for:

* Has run outbound before and can quote real results (reply rates, meetings booked).

* Strong copywriter. Keeps messages simple and clear.

* Confident on calls and WhatsApp.

* Comfortable with CRM tools. Airtable is a plus.

* Diligent and detail-oriented. Dates, follow-ups and typos don't slip.

* Owns their work, willing to experiment, and builds systems from scratch.

* Preferred: UAE F&B or agency sales experience.

Position Details 📍 Location: Dubai, UAE (Full-time)

AED 5,000 base salary + Attractive tier based commissions.

Transport and phone costs covered.

Visa, Medical Insurance & Unemployment Insurance Provided.