Care Coordinator

• Supervise the delivery of care on a daily basis by the care team
  
• Oversee assessments and documentation for residents, ensuring accurate care planning and relevant supporting documentation
  
• Provide coaching, education and support to the team, addressing gaps in performance as required
  
• Daily review of Riskman, investigating incidents as appropriate, recommending and implementing corrective actions to close gaps
  
• Drive and monitor ACFI assessments and process to maximise funding
  
• Investigation and management of clinical issues and complaints in collaboration with Service Manager
  
• Conduct clinical audits and customer surveys, and lead actions to close identified clinical gaps
  
• Review Resident of the Day (ROD) and ensure follow up on any identified dissatisfaction or gap is followed up appropriately
  
• Actively involved in analysing KPIs monthly and addressing identified trends
  
• Ensure the rostered direct care staff are appropriately allocated to provide the highest levels of care for the shift
  
• Conduct performance appraisals for clinical staff within responsible area and delegate and coordinate the performance appraisal process for care staff
  
• Ensure care consumables are managed responsibly and within budget
  
• Encourage members of the team to actively demonstrate and promote the organisations philosophy of care and 3Rs culture in all activities
  
  

• The service provided to each client will be professional and in line with organisations Philosophy of Care and supporting a person-centred approach.
  
• A commitment to a Customer Focussed approach and being a positive role model in this area.
  
• Compliance with Accreditation standards
  
• Compliance with relevant Acts and Regulations, with the organisations policies and procedures, and clinical standards
  
• A commitment to quality improvement is apparent throughout the facility
  
• Reports and reporting timelines are effectively managed
  

Requirements

• National Police Clearance Certificate (no older than 6 months)
  
• Registered Nurse (Registered with AHRPA) minimum five years
  
• Previous Aged Care experience
  
• High level of clinical expertise and currency of practice
  
• Proven organisational and time management skills
  
• Excellent interpersonal communication skills, both verbal and written.
  
• Intermediate computer skills
  
  

• Demonstrated ability to manage competing priorities successfully in a high stress environment
  
• High attention to detail
  
• Ability to work independently and as a team member
  
• Ability to influence teams to achieve strong customer focus and clinical excellence
  

Benefits

• The ability to salary package
  
• Discounted private health insurance
  
• Career progression opportunities
  
• Relocation assistance may be available to the successful applicant, if required.