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Communications Coordinator

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United States
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Louisiana Bridge Builders (“LBB”) is designing and building the new I-10 Calcasieu River Bridge in Lake Charles, Louisiana (USA) for the Louisiana Department of Transportation and Development (LADOTD). LBB will also be responsible for the reconstruction of interstate highway, various structures, ramps, and approaches for a 5.5 mile stretch between I-210 West End and Ryan Street.

Louisiana Bridge Builders offers a competitive salary, relocation assistance where relocation is required and approved, medical, dental, vision, life, short- and long-term disability, paid holidays, vacation, and sick time, and more.

Louisiana Bridge Builders is an equal opportunity employer.

Position Purpose/Summary

The Communications Coordinator is committed to supporting Louisiana Bridge Builders by developing and executing communication, marketing, stakeholder engagement, and community outreach initiatives that strengthen the company's reputation and support business and project objectives. This position serves as the primary liaison between the company, project teams, clients, community stakeholders, government agencies, industry partners, media representatives, and the public. The Communications Coordinator is responsible for managing public communications, social media platforms, website content, branding initiatives, public information campaigns, recruiting and outreach efforts, and community engagement activities while promoting a positive image of Louisiana Bridge Builders throughout the region.

Location

This position is based in Lake Charles, LA. Regular travel may be required to project sites, community events, industry functions, public meetings, career fairs, and other company-sponsored activities.

Primary Duties & Responsibilities

  1. Develop and implement public relations, communications, and stakeholder engagement strategies that support company and project objectives.
  2. Serve as the primary point of contact for public inquiries regarding company operations, construction activities, and community engagement efforts.
  3. Create engaging social media content including graphics, photography, videos, project updates, employee spotlights, and written communications.
  4. Brainstorm and implement creative content strategies that increase audience engagement and brand awareness.
  5. Manage and maintain the company's social media platforms and website content to align with business objectives.
  6. Coordinate website updates and support search engine optimization (SEO) efforts.
  7. Design promotional materials, advertisements, presentations, newsletters, fact sheets, event materials, and other marketing collateral.
  8. Coordinate and attend hiring events, career fairs, community engagements, public meetings, industry conferences, and networking opportunities.
  9. Build and maintain positive relationships with clients, local governments, community organizations, schools, media representatives, and industry stakeholders.
  10. Prepare and distribute press releases, company announcements, project updates, and media communications.
  11. Monitor public feedback, stakeholder concerns, and social media activity and respond appropriately.
  12. Track and report on the performance of social media campaigns, website analytics, audience growth, and outreach efforts.
  13. Assist with company outreach efforts, workforce development initiatives, and community investment programs.
  14. Provide support to the commercial and other internal departments through document review, editing, formatting, branding, and publication readiness.
  15. Manage company memberships, industry association registrations, sponsorships, and renewal activities.
  16. Collaborate with project management, operations, safety, environmental, quality, and business development teams to ensure consistent messaging and branding.
  17. Assist in developing communication strategies related to project milestones, traffic impacts, community concerns, and crisis communications.
  18. Maintain records of stakeholder interactions, public engagement activities, and communication campaigns.
  19. Performing all other duties and responsibilities as assigned.

Knowledge, Abilities, & Skills for Success

  1. Effectively communicate in a positive and professional manner through written and verbal communications in all interfaces with customers/public, fellow employees, vendors, etc.
  2. Ability to use appropriate computer programs (including, but not limited to, Microsoft Office Suite) which includes having proficient computer skills and the ability to adapt and learn as programs and processes change.
  3. Strong writing, editing, proofreading, and presentation skills.
  4. Ability to communicate technical construction and project information in a clear and professional manner.
  5. Proficiency in social media management, content development, website administration, and digital marketing.
  6. Proficiency with graphic design software including Adobe Photoshop, Illustrator, InDesign, Canva, or similar platforms.
  7. Ability to build and maintain productive relationships with diverse stakeholder groups.
  8. Ability to maintain confidentiality and exercise sound judgment when addressing sensitive matters.
  9. Ability to work as a team member and exert initiative to work independently to reach a goal.
  10. Ability to embrace change in the workplace while encouraging others to seek innovative approaches.
  11. Ability to function effectively as a team player and collaborator.
  12. Ability to work a flexible work schedule, additional and/or different hours, including but not limited to nights, weekends, and/or holidays, as needed, to best serve the business operations.

Qualifications

At a minimum, the Communications Coordinator must possess a Bachelor's degree in Public Relations, Communications, Marketing, Journalism, Business Administration, or a related field; equivalent combinations of education and experience may be considered. The successful candidate must have a minimum of five (5) years of related experience in public relations, communications, marketing, stakeholder engagement, community relations, or a similar role. The candidate must demonstrate proficiency in Microsoft Office Suite, social media management platforms, website content management systems, and design software including but not limited to Adobe Photoshop, Illustrator, InDesign, Canva, or similar graphic design software. Experience supporting heavy civil construction, industrial, transportation, or infrastructure projects is preferred. A current and valid driver's license is required.

Physical Demands

Select one the following for the each of the items listed below:

  • N (Not Applicable) – Activity is not applicable to this occupation.
  • O (Occasionally) – Occupation requires this activity up to 33% of the time or 0 – 2.5+ hours/day.
  • F (Frequently) – Occupation requires this activity from 33%–66% of the time or 2.5–5.5+ hours/day.
  • C (Constantly) – Occupation requires this activity more than 66% of the time or 5.5+ hours/day.




Disclosure

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements, as deemed appropriate. This job description does not constitute an employment contract, implied, or otherwise. Employment is “at-will,” and either the employee or the Company can end the employment relationship at any time, for any reason, or for no reason at all. The Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.


Louisiana Bridge Builders is an equal opportunity employer.

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