Role: Credit Control Analyst (1-year contract)

Industry: FMCG | Beverage Manufacturing

Reporting to: Regional Finance Manager

Location: Dubai, UAE

Contract Duration: 1 year – Third-Party Contract

Salary Range: AED 10,000 - 11,000/month

Benefits: Employment Visa, Medical Insurance, Annual Leave, Annual Flight Tickets

Experience: 5+ years of relevant experience in Credit, Accounts Receivable, OTC, Order Management, or Finance Operations. Strong hands-on experience with SAP.

Job Role:

We're looking for a Credit Analyst who will be is responsible for supporting effective credit management and end-to-end Order-to-Cash (OTC) operations by ensuring customer orders are accurately captured, processed within defined timelines, and aligned with approved credit terms and company policies. The role also supports credit risk management, compliance, process optimization, and automation initiatives to improve the efficiency and accuracy of order processing.

Key Responsibilities:

Process and validate customer orders in SAP accurately and within defined timelines.
Manage orders received through B2B, EDI, E.Best, and other channels.
Review manual orders and ensure required approvals are in place.
Monitor order suppression and verify customer credit terms and payment conditions.
Review customer credit exposure, payment terms, and compliance with credit policies.
Support OTC activities and resolve issues affecting order fulfillment and collections.
Identify opportunities to improve and automate credit/order-processing activities.
Maintain proper documentation and controls for compliance and audit requirements.
Collaborate with Finance, Sales, Customer Service, and Supply Chain teams.

Requirements:

Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or related field.
5+ years of relevant experience in Credit, Accounts Receivable, OTC, Order Management, or Finance Operations.
FMCG experience is essential, preferably in a high-volume distribution/commercial environment.
Strong hands-on experience with SAP.
Advanced Microsoft Excel skills, including large-data analysis, reporting, and dashboards.
Practical experience with Power BI.
Strong understanding of credit management, customer credit terms, and end-to-end OTC processes.
Strong analytical, numerical, problem-solving, and communication skills.
Ability to work effectively with cross-functional stakeholders.