Credit Manager

Overview

Consider joining the MX Holdings family as a Credit Manager (Manufacturing) in our St. Louis, MO location. The Credit Manager is responsible for leading Pennex credit activities and managing customer credit risk. Reporting to the Credit Manager of Domestic Ops, this role is accountable for sound credit decisions, collection performance, disciplined management of customer credit exposure, and continuous improvement of credit and collection processes.

The Credit Manager oversees the Pennex customer credit portfolio, manages complex collection matters, supports credit insurance and claims activities, and prepares recommendations for the Credit Committee when credit requests exceed delegated approval authority.

This position is eligible for a Hybrid with three days in the St. Louis office and two days remote based on business needs.

Responsibilities

• Owns all credit and collection responsibilities for Pennex and oversees the related accounts receivable function.
• Establishes and reviews customer credit limits through comprehensive analysis, including financial statement review, operational assessment, payment history, credit references, and customer discussions.
• Conducts ongoing reviews of existing customer credit limits, including formal annual reviews, and documents decisions and recommendations.
• Exercises credit approval authority up to $250,000 and prepares credit reviews, recommendations, and supporting analysis for Credit Committee consideration of requests exceeding $250,000.
• Leads, coaches, develops, and evaluates a team of two employees supporting Pennex credit and accounts receivable activities; sets priorities, assigns work, monitors performance, and ensures appropriate cross-training and coverage.
• Secures credit insurance when appropriate and manages required documentation, renewals, and claim activity.
• Monitors customer payment performance and credit exposure to ensure adherence to established terms and limits.
• Partners with sales, operations, administration, and finance teams to identify and resolve disputes, billing issues, and other causes of payment delay.
• Provides collection guidance and escalation support, assumes responsibility for difficult or high-risk accounts when needed, and develops payment plans for customers experiencing cash-flow challenges.
• Manages nonperforming or bankrupt accounts, including filing insurance and bankruptcy claims and coordinating legal action when appropriate.
• Develops, implements, and maintains Pennex credit policies, procedures, controls, metrics, and reporting in alignment with enterprise credit practices.
• Drives continuous improvement across credit and accounts receivable processes, including stronger risk visibility, documentation, workflow consistency, and team effectiveness.
• Keeps the Credit Manager of Domestic Ops informed of significant exposures, delinquency trends, customer disputes, and matters requiring escalation.
• Performs other duties as assigned.

Qualifications

Education and Experience

• Bachelor’s Degree in Accounting, Finance, Math or related field. MBA Desired.
• 7+ years of progressive commercial credit and collections experience, including complex credit analysis and customer risk management.
• Demonstrated experience leading, supervising, or formally directing the work of others.
• Experience preparing credit recommendations and communicating risk-based decisions to senior stakeholders.

Preferred Qualifications

• Experience in a manufacturing, metals, distribution, or similarly complex business environment.
• Experience with credit insurance, bankruptcy claims, approved legal-collection processes, and ERP-based credit and accounts receivable processes.
• Experience with Microsoft Dynamics 365 or a comparable ERP platform.

Required Skills/Abilities

• Strong leadership and people-management skills, including coaching, prioritization, accountability, and team development.
• Strong financial analysis, judgment, and decision-making skills with the ability to balance risk and profitability.
• Clear verbal and written communication, negotiation, and stakeholder-influence skills.
• Ability to manage sensitive customer matters, resolve conflict, and maintain effective business relationships.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities with appropriate urgency.
• Continuous-improvement mindset with the ability to identify risk, strengthen controls, and improve processes.
• Proficiency with Microsoft Office and ERP-based credit and accounts receivable tools.
• Travel up to 25% as needed
• Regular attendance required.
• Must be able to pass pre-employment physical and drug screen.
• Must be eligible to work in the United States, visa sponsorships are not available.

About Us

Perks of the Job

• Medical, dental and vision insurance 
• Disability and life insurance 
• 401(k) with matching contribution 
• Generous allotment of paid vacation and paid holidays 
• Competitive wages plus performance-based bonus opportunities 
• Employee Assistance Program (EAP) 
• Ongoing training and professional development 
• Ample opportunity for career growth and advancement 
• Relocation package may be available

Why Our People Love Working Here

• Purpose-driven, friendly, open, and respectful culture
• Highly engaged workforce – as indicated by best-in-class engagement scores
• Shared core values of safety, integrity, caring, and growth
• Hybrid work schedule consisting of three in-office days and two remote days per week
• Leaders committed to building more diverse, inclusive teams
• Free on-site gym access
• Tuition reimbursement
• Complimentary refreshment bar with beverages and snacks
• Employee discount program with hundreds of partner brands
• Wellness incentive program
• Regular employee celebrations and events

Who We Are

Celebrating 50 years in 2024, MX Holdings is a global leader in the purchasing, processing, and manufacturing of non-ferrous metals, primarily Aluminum. Enabled by our breadth of experience and deep expertise, we are proud to deliver top-quality products and services to customers across our family of brands – including Metal Exchange and Pennex.

But it’s not just what we do that sets us apart, it’s how we do it. Safety. Integrity. Caring. Growth. These core values are embodied by each member of our team; guiding every action we take and decision we make. Whether it’s driving innovation within our industry, making the impossible possible for our customers, providing a safe, respectful workplace for employees or supporting our local communities, our purpose is clear. We are dedicated to impacting our world in a positive way.

If you are a like-minded individual with a strong ability to problem solve, collaborate, and effectively communicate, MX Holdings may be the perfect place for you to grow your career. To learn more, please visit MXHoldings.com.

Our Commitment to Inclusion

We welcome people of different backgrounds, abilities, and perspectives. To ensure our business and culture continue to be inclusive of all people, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age or marital status, veteran, or disability status. MX Holdings and our family of brands, including Metal Exchange and Pennex, are proud to be equal opportunity employers. Additionally, all your information will be kept confidential according to EEO guidelines. Should you have any questions or require special assistance completing your application, please email jobs@metalexchange.com.

Qualified Applicants must be legally authorized for employment in the United States and not require employer sponsored work authorization now or in the future for employment in the United States.

Our salary ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Confidentiality Agreement Required: Yes

Posted Min Pay Rate

USD $80,000.00/Yr.

Posted Max Pay Rate

USD $100,000.00/Yr.