Customer Service Advisor (French & English) – Lisbon, Portugal
- Moves you to
- Portugal
- Support
- Relocation support
- Posted
- Sep 23, 2026
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Are you fluent in French, proficient in English, and looking to take your customer service career to the next level in one of Europe's most vibrant cities? Join us as a Customer Service Advisor for a global beauty and cosmetics brand!
Whether you are already based near Lisbon or looking to relocate, we provide the support you need to thrive in a high-quality, modern work environment.
What We Offer
Lisbon is a sunny, culturally rich capital offering an incredible quality of life, stunning architecture, world-class cuisine, and an international community.
Ready to apply?
Submit your CV today and connect with our global team across borders!
Whether you are already based near Lisbon or looking to relocate, we provide the support you need to thrive in a high-quality, modern work environment.
What We Offer
- Base Salary: €930 gross/month
- Meal Allowance: €7.63 net per working day
- Performance Bonus: Up to €100/month
- Relocation Support: Comprehensive assistance provided for applicants moving to Lisbon!
- Work Model: Hybrid (Office located in Lisbon, Portugal)
- Hours: Shifts scheduled between 08:00 AM – 07:00 PM (Portuguese Time)
- Days: Monday to Saturday (including bank holidays)
- Days Off: Every Sunday off + 1 rotational weekday off
- Serve as the primary point of contact and brand ambassador for a world-renowned beauty and cosmetics retailer.
- Support the full after-sales process, including managing online orders, tracking, and refunds.
- Professionally handle, resolve, and escalate customer complaints when needed.
- Answer inquiries via French and English channels with top-tier communication skills.
- Maximize customer satisfaction through helpful cross-selling and suggestive selling when appropriate.
- Fluent or native-level proficiency in French + professional proficiency in English.
- Strong communication skills with experience handling and resolving customer concerns.
- Ability to navigate after-sales software and processes efficiently.
- Location Requirement: Must reside within 50 km of the Lisbon office (or be ready to relocate with our relocation package).
Lisbon is a sunny, culturally rich capital offering an incredible quality of life, stunning architecture, world-class cuisine, and an international community.
Ready to apply?
Submit your CV today and connect with our global team across borders!