Customer Service Representative (Swedish)

Customer Service Representative (Swedish) 📞 Customer Service Representative (Swedish) 🇸🇪 🌍 Now partnering with a leading Outsourcing/BPO company! 📍 Larnaca, Cyprus | 🏢 On-site | ⏰ Full-time | 💰 Competitive salary package Are you a Swedish-speaking customer service pro ready for an adventure in the sun? ☀️ We're looking for a Customer Service Representative to join a global financial customer support environment in beautiful Larnaca, Cyprus! 💳 📋 Duties & Responsibilities 👉 Provide customer support and resolve inquiries via phone, email, chat & social media 💬 👉 Assist customers with questions on financial products, payments & account services 👉 Investigate customer queries and provide accurate, solution-oriented assistance 👉 Maintain professional, high-quality communication across all interactions 👉 Accurately document customer cases and relevant information 👉 Escalate complex or unresolved issues to appropriate teams 👉 Meet defined quality and productivity KPIs 🎯 👉 Deliver customer support in line with internal processes & quality standards ✅ Requirements 🔹 Native or fluent Swedish speaker 🔹 Good command of English 🔹 Completed secondary education 🔹 Previous customer service experience an advantage 🔹 Good computer and technology skills 💻 🔹 Strong customer interaction and problem-solving abilities 🔹 Ability to multitask and work effectively under pressure 🔹 Friendly, reliable, and customer-oriented personality 🔹 Clean criminal record 🔹 Willingness to relocate to and work on-site in Larnaca, Cyprus ✈️ 🔹 Flexibility to work rotational schedules, including weekends 🎁 Benefits ✈️ Relocation package for candidates moving to Cyprus 🌍 International working environment 🎓 Training provided 💳 Opportunity to gain experience within a global financial customer support environment ✨ And many more! 📩 Ready for a fresh start in sunny Cyprus? Apply now! #CustomerService #SwedishJobs #LarnacaJobs #CyprusJobs #RelocationJobs #FinancialServices #HiringNow #BPOJobs #MoveToCyprus Department Information & Technology Role Customer Service Locations Larnaca Employment type Full-time Employment level Professionals About Wibit Consulting & Services (WibitCS) I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters. 🚀 Join Our Network! We’re always open to welcoming new talent into our growing community. 🤝 Global Partnerships, Strong Workforce Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! Founded in 2020 Turnover N/A