Czech Customer Service (Lisbon)

At Kvinne HR Consulting, we take pride in connecting talented professionals with the right opportunities. Acting as trusted partners to our clients, we seek individuals who are eager to grow and make a positive impact in their careers. Our client for this position is a global leader in multichannel customer relations, offering a dynamic and supportive work environment with multiple growth paths — from customer service and technical support to digital solutions and content moderation. Provide excellent customer service through various communication channels (phone, email, chat). Resolve customer inquiries and issues promptly and professionally. Maintain accurate records of customer interactions and transactions. Collaborate with team members to ensure customer satisfaction. Ensure compliance with internal processes and procedures. Assist with customer feedback and help improve service quality. UE Passaport, Job Seeker Visa for Portugal or Residence Card in Portugal Native or fluent in Czech (both written and spoken) English B2 or C1 Minimum: High School Diploma Previous experience in customer service is a plus but not mandatory Positive, proactive mindset with strong communication and problem-solving skills Ability to work independently and as part of a team Comfortable using computer systems and technology Flexibility to work rotating shifts if required 📍 Work Location: Lisbon – start your international career in a vibrant, multicultural city. 💼 Employment Contract: Secure, full-time position with a reputable global company. 🚀 Career Growth: Opportunity to develop in a multinational environment, with a complete training and familiarization phase. 🛫 Relocation Package: Round-trip airfare covered (initial flight and free annual flight to your homeland) Shared accommodation upon arrival Reimbursement of travel-related expenses Support throughout your relocation process 🩺 Health & Well-being: Comprehensive health insurance from day one Access to wellness programs and mental health support 🎓 Personal Development: Free Portuguese language courses Fun and enriching activities like surfing, soft trekking, and more 🎁 Extra Perks: Employee discounts Career development opportunities A supportive and dynamic workplace where your contribution is valued Ready to take the next step? Join a team that values your talent and supports your growth. Apply now and start your exciting career journey in Lisbon!