Danish Speaking Customer Service for Food Delivery Platform -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Danish Speaking Customer Service Representative for a leading Food Delivery Platform, offering a remote position based in Greece. This role is perfect for individuals who are passionate about food and delivering exceptional customer service to Danish-speaking users. Responsibilities Provide outstanding customer support to Danish-speaking customers via phone, email, and chat regarding their food delivery inquiries and issues. Assist customers with order placements, modifications, cancellations, and resolving any delivery-related concerns. Handle customer complaints professionally and work towards ensuring customer satisfaction. Collaborate with partners and delivery teams to address any issues and enhance the overall user experience. Stay updated on the latest promotions, features, and services of the food delivery platform to provide accurate information. Document all customer interactions accurately and contribute to service improvement initiatives. Foster positive relationships with customers to encourage loyalty and repeat business. Fluency in Danish and English, both written and spoken. Experience in customer service, preferably in the food or tech sector. Strong communication and interpersonal skills. Ability to handle sensitive information and manage customer expectations effectively. Proficiency in customer service software and Microsoft Office applications. Detail-oriented with excellent organizational skills. A passion for food and a proactive approach to customer service. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package ( flight, transfer and hotel ) Free Greek Lessons, discounts and other perks