Design Lead

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. about the role This is a high-ownership role for a founding designer who cares about velocity and solving real customer problems. You won't just create mockups, you will own the entire design process end-to-end, speaking directly to customers and making core product and UX decisions. In short, you’ll have a significant impact on the direction of our high-growth, ambitious product. You'll be our first full-time designer — with ownership over UX and UI across the entire product. This means you need to be comfortable designing for complex, AI-first workflows while maintaining the simplicity that makes our product accessible to non-technical users. what you will do collaborate closely with customers to understand their needs and design solutions that solve their problems own the design process end-to-end for new features identify new AI product opportunities, design concepts, and build prototypes with our customers create new intuitive interfaces that make sense in an AI-first world where traditional UI patterns don't apply work side-by-side with engineers to ship high-quality features quickly your profile work experience designing UX and UI for software, ideally in early-stage startups working on B2B SaaS products you have great attention to detail and exceptional skills in product design (interaction design, visual design, and design systems) you don’t limit yourself to just static designs in Figma, but build interactive prototypes (with tools like v0, Lovable, Cursor, or Figma Make etc.). you love talking to customers to uncover real pain points and can independently drive the design processes from discovery through launch you thrive in fast-paced and ambiguous environments. You’re comfortable with uncertainty, learn quickly from mistakes, and focus on what matters. you care about shipping production-ready software, and have an eye for high-quality, well-crafted visual and interaction design, and a passion for UI details you have a strong interest in AI and LLMs, and you’re excited by the design challenges of voice interfaces. what makes you a great fit you align with our principles you take full ownership of projects you want to work in-person in Berlin you know what it takes to succeed in a fast-paced, high-ambiguity environment you know how to prioritize high-leverage work you want to work with a smart and driven team with (self-reported) low ego you want to help build a multi-billion dollar company from the ground up strong portfolio showcasing your work on complex, user-centered products you may not make a good fit if… you prefer a remote-first environment you like to work on your own with minimum collaboration you have no prior experience working with software engineering teams you only want to work on visual design instead of the entire user experience you think AI is just "hype" and doesn't provide real value you want to work 9-5 perks above-market pay & equity access to any (AI) tool that makes you more productive gym subscription relocation support if you don't live in Berlin