Desktop Engineer - Intern

Location: Req ID: 2340 Salary Range: 23.00 Incentive Opportunity: 0% - 0% AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services. Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers. Job Summary As a Database Engineer Intern, you will gain hands-on experience supporting the installation, configuration, administration, monitoring, security, maintenance, and operation of enterprise database systems and related toolsets. You will assist with database performance tuning, capacity planning, backup and recovery, security and access controls, patch management, test data management, data refreshes, SQL reporting, testing, deployments, and operational support. Our Database Engineers support SQL, Oracle, and cloud database infrastructure while focusing on the performance of both databases and application code. Monitoring, process automation, and continuous improvement are key to the success of our team, FCSAmerica, and ultimately our customers. As an intern, you will collaborate with experienced teammates and contribute to meaningful database administration and engineering work in a fast-paced environment. Essential Duties & Responsibilities Customer Service and Operational Response Help deliver timely, accurate, and high-quality support for database-related incidents, service requests, and operational issues. Assist with diagnosing database issues, troubleshooting root causes, and implementing effective resolutions. Document incidents, resolutions, procedures, and technical knowledge in the appropriate tracking and support systems. Collaborate with technical teams and business partners to help ensure service expectations are met or exceeded. Learn how the team supports critical database systems through its 24x7 on-call rotation; interns are not expected to independently provide after-hours coverage. Database Administration and Engineering Help maintain secure, reliable, and high-performing database environments. Support database installation, configuration, patching, upgrades, and routine administration. Assist with provisioning, tuning, backups, recovery, replication, and system optimization. Support backup, restore, and disaster recovery processes. Monitor performance, capacity, availability, security, and operational efficiency. Follow database administration, security, and maintenance standards. Assist with database access and permissions. Education Requirements Currently pursuing a bachelors or master’s degree in Business Administration, Finance, Accounting, Agribusiness, Information Technology or similar degree preferred Effective communication and interpersonal skills (both written and verbal) Available for a 12-week internship during the summer Intern Benefits Competitive hourly wage and $500 sign-on bonus. Relocation assistance is available. *We receive the right to close this posting early if we receive a high volume of qualified applications.* About Us: AgCountry has 43 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education. AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.