Digital Service Support (Slovakian market)

Digital Solutions Consultant (Slovak & English) – Relocate to Sofia, Bulgaria! Location: Sofia, Bulgaria Start Date: 11/09 Work Model: On-Site Schedule: Monday – Friday | 10:00 – 19:00 Languages Required: Slovak & English Support Channels: Phone, Chat & Email About the Role Join an international team supporting users of Google's products and services. As a Solutions Consultant, you'll help customers resolve non-technical issues while delivering an excellent customer experience across multiple communication channels. Key Responsibilities Assist customers with billing, account management, subscriptions, and digital purchases Handle inquiries via phone, chat, and email Provide accurate and customer-focused solutions Ensure a high standard of service and customer satisfaction Work collaboratively in a fast-paced environment Salary & Benefits Paid Training Comprehensive onboarding and product training Full support to help you succeed in the role Relocation Package from abroad Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home Flight Tickets Covered - we handle your travel to Sofia Internal relocation package from another city to Sofia: Relocation Bonus: €750 Gross (paid in 2 instalments) - to support relocation and initial rent costs 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home Transport Covered - we handle your travel to Sofia Why Sofia? Enjoy a vibrant European capital with a low cost of living, international community, excellent restaurants, and easy access to mountains, nature, and weekend travel destinations across Europe. Your Profile Fluent in Slovak and English (written and spoken) Strong communication and problem-solving skills Customer-focused mindset Comfortable working in a dynamic, fast-paced environment Eligible to work in Bulgaria or willing to relocate Apply Today! Take the next step in your international career and join a global team supporting one of the world's most recognized technology brands.