If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands
We are looking for Dutch speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your responsibilities:
Be the primary point of contact for customer requests, representing one of the worlds most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise addressing customers concerns in a professional and timely manner
Turn every customer into a happy customer!
Enjoy your time in Greece
What you will bring:
Fluency in
Dutch
Very good use of English both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative will be considered an asset
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive attitude
What we offer:
Complete relocation support (flight ticket to Chania, Crete, pick-up & drop both at no cost to you)
Free accommodation at fully furnished, spacious apartments throughout the entire employment period
Competitive monthly salary + 2 extra salaries per year
A generous bonus scheme
Fully remunerated training by certified instructors
Extra private health insurance
Consistent support for anything you may need along the way
Numerous benefits and discounts
State-of-the-art premises including an amazing activity room with a fully-equipped gym, table tennis table and TV