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Dutch Speaking Customer Support with Relocation Support (EU)

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Greece, Portugal
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Relocation support
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Key Responsibilities

  • Respond to customer inquiries via phone, email, chat, or social media
  • Resolve customer complaints and issues in a professional and timely manner
  • Provide accurate information about products, services, and company policies
  • Maintain detailed and accurate records of customer interactions
  • Escalate complex issues to the appropriate department when required
  • Follow company guidelines, quality standards, and performance metrics
  • Ensure high levels of customer satisfaction and service quality


Requirements

  • C1 or higher level of Dutch (written and spoken)
  • B2 or higher level of English (written and spoken)
  • Strong communication and interpersonal skills
  • Ability to handle customers with patience and empathy
  • Basic computer skills and familiarity with CRM systems (preferred)
  • Good problem-solving and multitasking abilities
  • Ability to work independently and as part of a team
  • Flexibility to work in shifts (if required)
  • Education: High school diploma required (Bachelors degree is a plus)


What We Offer

  • Competitive salary and performance-based bonuses
  • Paid training and career growth opportunities
  • Supportive and multicultural work environment
  • Health insurance and other benefits

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