(Dutch) Technical Advisor for Search Engine Company

Type of position Full-time position Key languages Native level of Dutch Sector Customer Service / Technical support About our Client Are you a passionate for Customer Service? Would you like to work the leader company in Search Engine Industry? This company provides its clients with services and systems while ensuring its top quality! If you speak native Dutch and you would like to work in Lisbon, reach out to us! The Offer Assist customer by the telephone, emails and chat  Offer technical assistance on the platform  Apply the correct escalation process when necessary  Be an active listener. Show yourself always available to understand and ask clear questions to help the customer  Identify, study and propose the best solution to help the customer  Provide good customer service, making sure the customer is always happy once the interaction is finished  Gather all relevant information into the system and always make sure you deliver a high level of service Requirements Excellent communication skills in Dutch and intermediate level in English  Experience in technical troubleshooting is a plus  Genuine care giver with a problem solver mind  Able to multi-task, proactive and good with time management  Comfortable with phone calls, email writing and social media Benefits Salary package with performance bonuses  Permanent contract  Accommodation provided for a special fee  Relocation flight reimbursement  Initial training, and continuous learning opportunities  Team building activities  Great office space with plenty of restaurants and shops nearby & a coffee and chatting area. The Process 1. Submit your application and dont forget to send an updated CV 2. Get a call by our Recruitment Specialist 3. Start your interview process 4. Get selected 5. Start your journey!