Facilities Supervisor

Position: Facility Supervisor

Company: Bridge Retreats

Department: Operations

Work Location: Sharjah

Employment Type: Full-time

Preferred Start Date: Immediate

Reporting To: Operations Manager

Main Responsibilities

* Take day-to-day operational responsibility for the assigned farmhouse/facility.

* Directly supervise and manage the housekeeping team.

* Ensure the property is clean, properly prepared and maintained to the required guest standard.

* Deal directly with guests/customers at the property.

* Understand and respond promptly to guest needs and requests.

* Coordinate with the maintenance team and other support functions when corrective actions are required.

* Monitor facility condition, cleanliness, readiness and overall presentation.

* Handle operational and guest-related issues and escalate when necessary.

* Maintain proper communication with the Operations Manager.

* Ensure the facility remains ready and presentable throughout guest stays.

Required Experience & Skills

* Relevant supervisory or operational experience.

* Experience in hospitality, hotels, holiday homes, farmhouses or similar facilities is preferred.

* Strong customer-service and communication skills.

* Ability to supervise and control housekeeping staff.

* Must be hands-on and capable of handling operational issues directly at the property.

* Good English communication is required.

* Arabic + English bilingual capability is strongly preferred.

* Good problem-solving ability and ability to deal professionally with guests.

Salary & Benefits

* AED 2,000/month during probation.

* AED 2,300/month after successful probation.

* Can increase up to AED 2,500/month based on performance.

* Salary is inclusive.

* Company accommodation provided.

* Company visa will be provided after successful completion of the initial 15-day testing period.

Interview & Selection Process

* Formal interview.

* Candidate will be assessed based on previous experience, communication ability, customer handling and evidence of relevant work experience.

* The first 15 days will be a practical performance-testing period.

* During this period, particular attention should be given to housekeeping supervision, guest handling, facility readiness, communication, initiative and problem-solving.

* If performance is satisfactory, the company will proceed with the visa and continued employment.