Family Practitioner

Family Help Practitioner – Enhanced Family Help Team | 11586 | Permanent Contract | 37 hours per week | £35,570 to £37,563 per annum | Grade H | West Norfolk and Breckland

Are you passionate about building relationships and supporting children and their families to live within the community and thrive within the family home through targeted support tailored to the needs of the family?

We are looking to recruit an enthusiastic, dedicated and resilient Family Practitioner to join our newly formed West and Breckland Enhanced Family Help team, with the aim to enable all children to access all support and services they need to thrive at home with their families. Ideal candidates will be committed to relationship‑based practice and supporting families across the county where long‑term concerns relating to neglect have been identified.

The Enhanced Family Help Team is a smaller, specialist team who are committed to working holistically and inclusively with families to build on their strengths, assess risks, root causes and patterns of persistent, chronic neglect, and identify barriers to consistently meeting children’s needs. Through meaningful engagement with children, families, and their wider networks, we support families to develop clear, multi‑disciplinary plans that promote sustained, positive change.

The team of Social Workers, Family Practitioners, a Clinician, and Home-Based Support Workers co-work with each other, universal services and families to deliver targeted and intensive support to reduce the risks of long-term neglect and improve outcomes for children.

The Family Practitioner role specifically will cover a range of practical targeted interventions specific to the needs of the child, family and their network within a timely/time limited capacity to promote safety and well-being and prevent escalation of need. This will be achieved through a combination of case holding yourself and also working alongside a social worker and others to deliver trauma-informed interventions which will support the reduction of risk and sustained future change. You will embrace the Flourish ambition for all children as an approach that underpins your work with children and families. 

You will be required to travel as part of your duties, the majority of which will involve lone working with children, young people and families in their homes and community. You will be responsible for your own travel arrangements, and these must be carried out in the most effective and efficient way to perform your job. You may also be required to transport children and babies in your own vehicle. The Enhanced Family Help Team will largely work with children and families across West and Breckland and whilst we will endeavour to assign work in a particular area, there may be times when you will need to work across the county to support the team function. 

It is also important to be aware that you will be working with complex and emotionally difficult cases. You will be required to visit family homes where conditions and hygiene may be poor/unsafe, and you may encounter situations where risks have been identified along with instances of potential risk to personal safety and belongings due to working with aggressive and violent families. Regular supervision will be offered by the Team Manager and access to Norfolk wellbeing and support services will be available to support you in your role as well as good support from the team. 

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

If you have any questions or would like to hear more about the role or team, please get in touch with Allison Tinker via allison.tinker@norfolk.gov.uk

The interview process will consist of a competency-based interview. If this is successful, a further safe care (Warner) interview will follow.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 17 November 2026 at 23:55

All other applicants closing date: 25 November 2026 at 23:55