Are you a fluent Finnish speaker? This is your chance to work in our Microsoft Support team!
Microsoft collaborates with
Patrique Mercier Recruitment
, providing excellent opportunities for experienced technology enthusiasts to work with the worlds tech leader!
If you speak
Finnish
fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the Finnish Microsoft Support team, in order to support customers from
Finland
.
What you will do:
Depending on the team that successful candidates will join, responsibilities vary:
Identify customers needs and deliver appropriate solutions, including sales
Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
Assist customers to place an order and related issues
Answer customers inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
Turn every customer into a happy customer!
Exchange ideas and solutions with your colleagues!
Enjoy your time in Greece!
What you will bring:
Excellent communication skills in
Finnish
Good command of English (B2+)
Sales experience with consumer products and services will be an asset
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
An empathetic soul with the communication skills that match
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
FullY PAID training by certified instructors