General Manager - St Luke's Green

About Australian Unity

Established in 1840, Australian Unity is Australia’s first wellbeing company, delivering health, wealth and care services to our members and the community.

Our Residential Aged Care business supports more than 1,200 residents across 12 communities in Victoria, New South Wales and Queensland. As the aged care sector undergoes significant reform, we are investing in the future of Residential Aged Care through strong leadership, innovation and continuous improvement.

With a strengthened executive leadership team and a clear strategy for growth, this is an exciting time to join Australian Unity and help shape the future of aged care.

About the Opportunity

Reporting to the General Manager Residential Aged Care Operations, the General Manager ,St Luke’s Green is a key leadership role responsible for the operational performance, resident outcomes and overall success of this distinctive Brisbane community.

Located in Woolloongabba, minutes from Brisbane’s CBD, St Luke’s Green is a boutique 60-room residential aged care home offering permanent residential care, respite, memory support and palliative care. Set around a historic Spanish Mission-style church, the home combines beautiful suites and vibrant community spaces with the warmth and connection of a close-knit community.

As a member of the Residential Aged Care Operational Leadership Team, you will lead a committed multidisciplinary team while ensuring outstanding resident experiences, strong workforce performance, clinical governance, regulatory excellence and commercial sustainability.

This is an opportunity to lead a truly unique home while influencing the future of aged care within one of Australia’s most trusted wellbeing organisations.

Key Responsibilities

• Lead the overall operational performance of St Luke’s Green Residential Aged Care
• Create exceptional experiences for residents, families and the broader community
• Ensure compliance with the Aged Care Act, Aged Care Quality Standards and all regulatory obligations
• Lead workforce capability, engagement and retention initiatives
• Develop, coach and empower high-performing leaders and teams
• Deliver sustainable occupancy, financial, quality and workforce outcomes
• Drive continuous improvement, risk management and governance activities
• Strengthen relationships with residents, families, employees and community stakeholders
• Foster connection across the residential aged care home and broader St Luke’s Green community
• Champion a culture of accountability, wellbeing, safety and person-centred care

About You

You are an experienced Residential Aged Care leader with the operational capability, commercial judgement and people leadership skills to successfully lead an aged care home.

You bring a genuine commitment to ensuring residents remain at the centre of every decision, along with the ability to build an engaged workforce and deliver sustainable operational outcomes.

You will bring:

• Previous leadership experience within Residential Aged Care
• Demonstrated success managing operational, workforce and financial performance
• A strong understanding of the Australian aged care regulatory environment
• Proven capability to develop and lead high-performing teams
• Experience driving occupancy, resident outcomes and customer satisfaction
• Strong stakeholder engagement and relationship management skills
• The confidence to lead through change, reform and continuous improvement
• A genuine passion for delivering exceptional care and wellbeing outcomes

Highly regarded:

• Experience leading a high-quality Residential Aged Care home
• Clinical qualifications and/or strong clinical governance experience
• Experience preparing for and leading accreditation activities
• Qualifications in Health, Nursing, Business or Leadership

Why Join Us?

This is an opportunity to lead one of Australian Unity’s most distinctive Residential Aged Care communities while becoming part of a broader national leadership team committed to improving the wellbeing of older Australians.

At St Luke’s Green, you will lead a boutique home that offers the connection of a close-knit community within one of Brisbane’s most vibrant inner-city locations. The home is close to Brisbane’s hospitals, medical facilities, the Gabba and the South Bank cultural precinct.

We offer:

• Competitive remuneration package
• Relocation assistance for the right candidate
• Additional Wellbeing and Community Leave
• 14 weeks’ paid parental leave
• Employee Assistance Program
• Discounts across Australian Unity products and services
• Access to learning and development opportunities
• Career pathways within one of Australia’s most respected wellbeing organisations
• The opportunity to lead a unique community in the heart of Brisbane

If you’re seeking a role with real purpose and where you can create meaningful customer relationships - please apply online today.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan