German Customer Support Consultant for Telecommunications Company - Athens

Are you fluent German speaker ? You can now work as a German Customer Support Consultant for the largest German telecommunications provider in Europe . Apply now and live your next job experience in Greece ! As a customer service consultant in this project, your daily responsibilities will include: Respond promptly to customer inquiries and concerns via phone, email, or chat Resolve customer issues and complaints effectively and efficiently Manage high volumes of inbound calls Upsell products and services to customers when appropriate Escalate customer issues to the appropriate department or manager as needed Collaborate with other departments to resolve customer issues and concerns The role of a German Customer Support Consultant requires: C2 in German & B2 in English (Written & verbal) Great communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Relocation to Greece EU Passport What you' ll gain: Excellent monthly salary 1300 gross 14 salaries per year Unlimited contract Performance bonus Unlimited sales bonus (based on upselling) Meal voucher (100-130 EUR per month ) Health Package Complete relocation support: Flight to Athens Taxi to pick up from airport Airbnb for 4 weeks Assistance to issue hiring documents