German Speaking Account & Billing Customer Support

This is your chance to work with one of the Big-Four technology companies! We are looking for German-speaking candidates to assist customers for account & billing issues of the companys services. Successful applicants will be working with one of the Big-Four tech companies in at a perfect working environment. As a member of this team, you will communicating with customers from Germany, Austria & Switzerland to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors. About the job : Communicate with customers from Germany Handle billing-related issues Manage & secure customers accounts Escalate unresolved cases by contacting 2nd level support Interaction Experts Maintain high customer satisfaction Candidates should be able to solve issues that customers face, providing customer satisfaction, while having a good team spirit. In addition, roundtables, meetings & self-guided training help Interaction Experts be up-to-date with products & new services. Last but not least, supervisors are always there help! Candidates should meet the following requirements: Excellent verbal & writing skills in German Advanced English knowledge Prior customer support experience Familiarity with the world of technology What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-) Competitive monthly salary + 2 extra salaries per year Private Health Insurance Numerous benefits and discounts Fully paid training by certified instructors