German Speaking - Customer Service for Car Rentals

Ready for a ride to Athens? Be the next one to join our German Customer Service team for a car rental company! Patrique Mercier Recruitment collaborates with a leading car rental company , providing easy car-sharing services in urban areas of Europe & North America. Its futuristic features have been loved by the users, as everything is done using only smartphones! Our team provides customer service to German speaking customers that need help or have inquiries about Finding or reserving a ride Starting or ending a car rental Managing their account & balance Your responsibilities: Responding to customers inquiries via e-mail, chat & phone Work effectively as part of a team, developing effective and supportive relationships with colleagues and management Be positive & proactive and have a desire for applying continuous improvement processes Provide and maintain a strong, professional relationship with all customers and always show empathy Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry Job requirements: Excellent German communication skills Good command of English Great communication and soft skills Good computer skills Experience in customer service will be appreciated Positive attitude & team spirit What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-) Competitive monthly salary + 2 extra salaries per year Private Health Insurance Numerous benefits and discounts Fully paid training by certified instructors