Guest Relations Agent

Guest Relations Agent

Location: The Palm, Dubai, UAE
Industry: International Branded Resort
Basic Salary: AED 2,500 per month

We are looking for a friendly and professional Guest Relations Agent to join an international branded resort on The Palm. The ideal candidate will provide a warm welcome and attentive service throughout each guest's stay.

Key Responsibilities

• Welcome guests and assist with check-in and check-out
• Respond to guest enquiries and provide helpful information about the resort and its facilities
• Handle guest requests and coordinate with other hotel departments
• Answer calls and direct enquiries to the appropriate team
• Help resolve guest concerns professionally and promptly
• Deliver attentive service and maintain a welcoming, professional presence

Requirements

• Good English communication skills
• German, Spanish, Chinese or French language skills are preferred
• Previous hotel, front office or guest relations experience is an advantage
• Strong communication and customer service skills
• Professional, presentable and flexible to work shifts

Package Includes

• Basic salary of AED 2,500 per month
• Shared accommodation
• Transportation
• Employment visa
• Medical insurance
• Meals