Head of Operations

The Head of Operations will be building lean, effective company operations that reduce friction and improve execution. He/she will own internal processes, communication flows, tools, and cross-functional coordination, as well as orchestrate strategic initiatives outside product and development delivery.

Job Responsibilities

Company Operations

• Build and improve internal processes that help teams work faster and with less friction.

• Define clear ownership, handoffs, and decision-making flows between teams.

• Find and remove operational bottlenecks, duplicated work, and unnecessary bureaucracy.

• Improve how information moves across the company: meetings, updates, documentation, and escalation paths.

• Build and manage a team responsible for internal operations and non-development project coordination.

Planning and Reporting

• Support company planning, goal-setting, and review cycles.

• Help leadership turn company priorities into clear operational plans.

• Build simple reports and dashboards for internal operations and strategic initiatives.

• Track progress, results, risks, and blockers.

• Use data and feedback to measure impact, improve decisions, and drive continuous improvement.

Strategic Initiatives

• Lead strategic initiatives outside product development.

• Turn leadership priorities into clear plans, owners, timelines, and expected outcomes.

• Coordinate cross-functional work between departments such as Brand, Finance, Legal, People, Office, etc.

• Keep stakeholders aligned and make risks, blockers, and decisions visible.

Internal Tools and Systems

• Own the company’s internal tools for planning, task tracking, reporting, documentation, and collaboration.

• Select, improve, and simplify tools used by teams.

• Drive adoption of tools and make sure they are used consistently.

• Identify where automation or AI can reduce manual work.

You will thrive here if you have

Requirements

• 5+ years of experience in Operations, Business Operations, Strategy, Business Development, Chief of Staff, or similar roles.

• Experience improving company processes, communication flows, and internal tools.

• Experience leading complex cross-functional projects outside software development delivery.

• Strong ability to turn unclear business needs into clear plans, owners, timelines, and next steps.

• Strong stakeholder management skills, including working with senior leadership.

• Clear and structured communication in English.

• Strong analytical skills; able to use data, reports, and feedback to improve operations.

• Good commercial understanding; able to connect operational work to business impact.

• Hands-on attitude: comfortable both designing processes and making sure they are actually used.

• Good understanding of AI tools and practical ways to apply them in operations.
  
  

  Conditions

  We know that great talent deserves great conditions, so here's what you can expect when joining us:

  • EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.

  • Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.

  • Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.

  • Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.

  • Mindfulness & well-being support, including psychological assistance with 50% coverage.

  • 50% coverage of school and kindergarten fees for your children.

  • Fully covered sports benefits, and also access to in-house electric scooters and bike rentals, and cycling purchase compensation.

  • Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.

  • A culture of recognition: a peer reward program to celebrate your contributions.

  • A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.

  • Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.

  • A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.

Recruitment process

• HR interview

• Technical Interview with the hiring team