Health Care Support Worker - Older People Service

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

Are you a caring and compassionate individual who is passionate about delivering high-quality patient care? As a Band 3 Health Care Support Worker within NHS Greater Glasgow and Clyde, you will work closely with Registered Nurses and the wider multidisciplinary team to provide safe, person-centred care to patients. This rewarding role offers the opportunity to make a genuine difference to people's daily lives, supporting their comfort, dignity and wellbeing. Working within Scotland's largest NHS Board, you will benefit from excellent training, development opportunities and the chance to build a fulfilling career while helping deliver outstanding care to our communities.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• Full-time, Permanent
• You will be based at Stobhill Hospital
• Working Pattern: Mon-Sun day & night shift rotation 11.5 hour shifts
  
  

Key Responsibilities

• Deliver direct patient care under the supervision of a Registered Nurse
• Support patients with personal care and activities of daily living, promoting dignity and independence
• Assist nursing staff and other healthcare professionals in the delivery of safe and effective care
• Observe and report changes in patients' physical and emotional wellbeing
• Maintain accurate patient records and ensure effective communication with the wider care team
• Adhere to infection prevention, health and safety and local procedural requirements
• Contribute to a safe, clean and welcoming environment for patients, visitors and colleagues
  
  

Knowledge, training, qualifications and/or experience required to do the job:

• Previous experience in a caring role or healthcare environment
• A caring, compassionate and patient-focused approach to care delivery
• Ability to work effectively as part of a multidisciplinary team
• Good verbal and written communication skills
• Ability to prioritise workload and work effectively within a busy clinical environment
• Commitment to ongoing learning, development and completion of required competency programmes
• Basic literacy, numeracy and IT skills with the ability to maintain accurate records and documentation
  
  

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies
  
  

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact: Gillian Hunter, Senior Charge Nurse, on 0141 355 1835/1825 or gillian.hunter7@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This vacancy may close early due to a high volume of applications. We recommend applying as soon as possible to avoid disappointment.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
  
  

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.