Health IT Manager

Why Join KANA

Kodiak Area Native Association (KANA) is a Tribal health organization committed to elevating the lives of the people we serve. At KANA, employees are more than staff members; they are part of a mission driven team committed to meaningful work, community impact, and long-term growth.

Benefits & Perks

• 401(k) retirement plan with a 7% employer contribution beginning in year two, paid regardless of employee contribution
• Paid Parental Leave
• 80% employer-paid medical, dental, and vision coverage
• Access to 20+ medical plan options through federal OPM benefits
• Employer-paid life insurance at 2.5x annual salary
• AD&D, short-term, and long-term disability coverage
• Generous paid time off and 13 paid holidays
• Free gym membership to the KANA Wellness Center
• Employee Assistance Program (EAP)
• Tuition assistance and reimbursement programs
• Leadership development and internal advancement opportunities
• Eligibility for IHS and NHSC loan repayment programs (role dependent)
• Potential temporary housing assistance for relocating employees, based on availability

Position Overview

The Health Information Technology Manager oversees the support, training, and optimization of the organization’s key clinical systems, including Cerner, Dentrix, and CareLogic. This role, ensures effective end-user training, ongoing support, and alignment of clinical workflows with IT solutions. The Manager provides strategic direction, establishes support processes, and ensures cross-coverage across applications to maintain continuity of services. This role leads the successful adoption and implementation of new programs, applications, and software to maximize the efficiency of health operations and functions that utilize these programs and applications. The manager will work collaboratively with KANA Health leadership and departments to ensure training and other information technology needs are being met.

Key Responsibilities

• Supports the organization’s mission and goals and quality standards. Embraces KANA’s culture of serving the whole person through our provision of services. Incorporates KANA’s core values of Courtesy, Caring, Respect, Sharing, and Pride in all activities and decisions.
• Upholds KANA’s Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.
  
• Leads, supervises, and develops the team of staff, including Clinical Application Coordinators and Informaticists.
• Oversees development and successful implementation of training program, including initial and ongoing training, for providers and staff across Cerner, Dentrix, and CareLogic and other health information technologies systems and platforms.
• Develops and oversees consistent support processes and documentation for issue resolution, upgrades, and optimizations.
• Coordinates with IT, clinical leadership, and vendors to manage system updates, testing, and adoption.
• Fosters cross-training and redundancy across the team to ensure seamless support coverage.
• Monitors performance of clinical systems and staff satisfaction, implementing improvements as needed; Identifies opportunities for additional training and support. In coordination with clinical leadership, creates training plans and standard operating procedures for system use.
• Serves as escalation point for application and training-related issues.
• Manages staffing, scheduling, and workload distribution for support coverage.
• Represents KANA on various ANTHC committees and ensure KANA Leadership is kept apprised of relevant information from these committee and work groups.

Qualifications

Bachelor's degree in health informatics, information technology, computer science, health administration or related field, master’s degree preferred, and three to five years of related experience and/or training in clinical systems; or equivalent combination of education and experience. Demonstrated leadership skills with at least two years of experience leading a team. Strong technical background in Electronic Health Records preferably in Cerner, Dentrix, or CareLogic. Excellent in communication and team leadership skills and familiar with HIPAA, healthcare compliance and clinical workflows.

Work Schedule

KANA’s standard work schedule is 37.5 working hours per week, consisting of 7.5 paid working hours per day plus a one-hour unpaid lunch break (8.5 hours on site per day).

Our Values

KANA’s work is guided by Courtesy, Caring, Respect, Sharing, and Pride. We seek leaders who embody these values in how they lead teams, steward resources, and serve the community.

Life In Kodiak

Located on beautiful Kodiak Island, this role offers the opportunity to build meaningful community connections while experiencing Alaska’s unique coastal lifestyle, outdoor recreation, and close-knit community.