Hebrew speaking tech and sales support for leading tech company in Greece

Mercier Consultancy is excited to offer an outstanding opportunity for a Hebrew Speaking Tech and Sales Support Specialist to join a leading tech company in Greece. In this dual-role position, you will provide both technical support and sales assistance to Hebrew-speaking customers, ensuring a seamless and satisfying experience. You will play a vital part in troubleshooting technical issues, guiding customers through product features, and facilitating sales processes. If you possess strong communication skills, a passion for technology, and a customer-focused mindset, we encourage you to apply and become a valued member of our team. Responsibilities Provide technical support in Hebrew via phone, email, and chat, addressing customer inquiries and resolving technical issues Assist customers with sales-related questions, including product information, pricing, and order processing Guide customers through product features and usage to enhance their experience Document all customer interactions accurately in the CRM and support systems Collaborate closely with sales and technical teams to escalate and resolve complex matters Stay updated on company products, promotions, and industry trends Participate in ongoing training to improve technical knowledge and sales techniques Fluency in Hebrew and English, both written and spoken, is essential. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter. Experience in technical support and/or sales support roles is preferred Strong communication, problem-solving, and interpersonal skills Customer-oriented approach with the ability to manage multiple tasks efficiently Familiarity with CRM and customer support software is an advantage Ability to work effectively in a fast-paced and dynamic environment Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Bonus package Free Greek Course And More...