Hire Desk / Rental Operations Coordinator (Invoicing & Customer Handling)

About CDhorizon:

CDhorizon is a leading provider of Aerial Work Platform and Earthmoving Equipment and rental services to the construction, oil & gas, and industrial sectors across the UAE. We are committed to delivering exceptional service, safety, and reliability to our clients. As we continue to expand our operations, we are seeking a dynamic and experienced Operations Coordinator to join our team in Abu Dhabi.

Job Summary:

We are looking for a highly organized and detail-oriented Operations Coordinator with specific experience in the Earthmoving Equipment rental industry. The ideal candidate will be responsible for coordinating daily operations, managing inventory, handling client communications, and processing accurate and timely invoicing. This role is crucial in ensuring the smooth and efficient flow of our projects from dispatch to delivery and return.

Key Responsibilities

Invoicing & Administration:

• Generate accurate and detailed invoices based on rental agreements, timesheets, and purchase orders.
• Track rental periods, calculate charges, and process billing in a timely manner.
• Handle client queries related to invoices and resolve any discrepancies promptly.
• Assist in accounts receivable follow-ups and payment collections.
• Maintain accurate and up-to-date records of all transactions, client interactions, and operational data.

Client Relations:

• Serve as a primary point of contact for clients, providing professional and efficient service.
• Provide regular updates to clients on order status, delivery schedules, and any potential issues.

Qualifications & Experience:

• Must be currently located in the UAE and ready to work in Dubai & Abu Dhabi.
• Minimum of 2-3 years of proven experience in an operations and invoicing role, specifically within a Aerial Work Platform and Earthmoving Equipment rental company in the UAE.
• In-depth knowledge of Aerial Work Platform and Earthmoving Equipment equipment (types, parts, usage) is essential.
• Proven experience with invoicing software and Microsoft Office Suite (especially advanced Excel).

Skills & Competencies:

• Multi-lingual proficiency is Required (e.g., English + Chinese). Excellent command of English is preferred.
• Strong organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
• Meticulous attention to detail, especially concerning numbers and documentation.
• Excellent communication and interpersonal skills for effective client and team interaction.
• Problem-solving attitude and the ability to work under pressure.
• Valid UAE driving license is an advantage.

What We Offer:

• A competitive, tax-free salary commensurate with experience.
• Employment visa and medical insurance as per UAE law.
• A positive and collaborative work environment with a growing company.
• Opportunities for professional development.